Vodavi Starplus Triad-S Spécifications

Feature Package 3TRIAD-SSystemProgramminga new dimension in business communications

March 2001 viiPrimary Agents ... 6-8Secondary Agents ...

Programmable Flash Rates 2-53DescriptionThe Call Back Button flash rate is the rate at which the Call Back Button flashes when a station at which you

2-54 Programmable Flash Rates2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available options. (Refer to Ta b le 2 -6:

System Parameters 2-55System ParametersProgramming Ste psIf the system is in the programming mode, continue using the program codes. If starting to pr

2-56 System ParametersMOH AssignmentsProgramming Ste ps1. Press the MUSIC CH # flex button (FLASH 09, Button #1 through #6). The following message dis

Attendant Station Assignment 2-57Figure 2-2: Wiring - Music Source to a CO LineAttendant Station AssignmentProgramming Ste ps1. Press FLASH and dial [

2-58 System Time and DateSystem Time and DateProgramming Ste psTo set the time and date that appears on display telephones:1. Press FLASH and dial [11

PBX Dialing Codes 2-59By default, the time is set for 12 hour display format. When entering the time and d ate, us e the follow ing data:LED Off = 12

2-60 Execu tive / Secretary PairsExecutive / Secretary PairsProgramming Ste ps1. Press FLASH and dial [13]. The following message displays:The first b

On-Board Relay Programming 2-61On-Board Relay ProgrammingProgramming Ste ps1. Press FLASH and dial [14]. Button #1 is lit to indicate Relay #1 is sele

2-62 Baud Rate AssignmentsBaud Rate AssignmentsProgramming Ste psPress FLASH and dial [1 5]. The first button is lit and ready for programming Port #1

viii March 2001Voice Mail Programming ... 8-3Alternate Voice Mail Grou

Net working Tables 2 -63DescriptionPort #1 -- First RS-232C port on the optional MISUPort #2 -- Second RS-232 port on the optional MISUPort #3 -- Op

2-64 Networking TablesDescriptionThe Networking Table identifies the system number (1-16); the CO group (0-23); and the range of station numbers (fro

Net working Tables 2 -65Condit ionsWith Flexible Num bering enabled /used, th e call forwarding f eature changes.Feature access codes cannot confli

2-66 Access CodesThe SMDR will output up to 4-digit numbers in the station field. If less than 4 digits are selected in the numbering plan, leading s

Station Message Detail Recording (SMDR) 2-67DescriptionThe DISA Access Code feature permits assigning a 3-digit access code to the system. Anyone call

2-68 Station Message Detail Recording (SMDR)2. To program SMDR features, use the flexible button(s) as defined in the following procedures.3. The ENAB

Station Message Detail Recording (SMDR) 2-69Long Distance / All CallsProgramming Ste ps1. Press the C ALL TYPE flex button (FLASH 21, Button #2) to d

2-70 Station Message Detail Recording (SMDR)Baud Rate DisplayProgramming Ste psThe SMDR Baud Rate is programmed using Flash 15, Baud Rate As signments

We ekly Nig ht Mode Schedule 2-71Weekly Night Mode ScheduleProgramming Ste psPr es s FLASH and dial [22 ]. The following message displays:Description

2-72 Directory DialingDescriptionIf the system is operated in the automatic night mode the attendant(s) can override the automatic mode by pressing th

March 2001 ixException Tables ... 10-4Insert/Delete Tables ..

Direct ory Dia ling 2 -73Selecting a Directory List Entry1. Pres s F lexib le butto n #20 for a directory list entry.2. Dial a valid directory list en

2-74 Directory DialingAssociating a Number to: Intercom Number or System Speed Dial Bin1. Press the BIN/ICM flex button (FLASH 23, Button #1).2. Enter

Direct ory Dia ling 2 -753. If an error is made while entering the name, press the BACK SPACE flex button (FLASH 23, Button #4). This button backspace

2-76 Hunt GroupsHunt GroupsHunt Group ProgrammingProgramming Ste ps1. Press FLASH and dial [30]. The following message displays:The top left button in

Hun t G roups 2 -77Hunt GroupProgramming Ste ps1. Press FLASH and dial [30 ].2. To select the d esired Hunt Group, press Buttons 1-12.3. Enter the sta

2-78 Hunt GroupsStation / Pilot / Pilot Ring All -- Hunting AssignmentsProgramming Ste ps1. Press the STATION/PILOT flex button (FLASH 30, Button #13)

Verifie d Account Codes / Traveling Class of Service 2-79Verified Account Codes / Traveling Class of ServiceProgramming Ste ps1. Press FLASH and dial

2-80 Verified Account Code s / Traveling Class of ServiceDeleting the Currently Displayed Account Code1. Press the DELETE CODE flex button (FLASH 31

CO Line Group Queuing 2-81CO Line Group Queuing Programming Ste ps1. Press FLASH and dial [39]. The following message displays:2. Press button 1-24 to

2-82 Local Number / Name Translation TableLocal Number / Name Translation TableProgramming Ste ps1. Press FLASH and dial [55]. The following message d

x March 2001Print System Parameters ... 12-4Print CO Line Attributes ...

Local Number / Name Translation Table 2-83Locating an Existing Index for Editing1. Press the TABLE NUMBER flex button (FLASH 55, Button #20). The foll

2-84 Local Number / Name Translation Table

3CO Line AttributesProgrammingThis chapter describes the procedures and steps necessary to program COLine attributes. If the system is in the programm

Page A Introduction 3-3Page A IntroductionProgramming Ste ps1. Press FLASH and dial [40 ]. The following message displays:2. Enter a valid number for

3-4 Page A IntroductionBy default, Page A is shown.DTMF / Dial Pulse ProgrammingProgramming Ste ps1. Press the DTMF/DIAL PULSE flex ible button (FLAS

Page A Introduction 3-5CO / PBX ProgrammingProgramming Ste ps1. Press the CO/PBX flexible button (FLASH 40, Page A, Button #2). 2. Enter a 0 or 1 whi

3-6 Page A IntroductionDISA CO-to-COProgramming Ste ps1. Press the DISA CO-TO-CO flexible button (FLASH 40, Page A, Button #4).2. Enter a 0 or 1 on t

Page A Introduction 3-7PrivacyProgramming Ste ps1. Press the PRIVACY flexible b utton (FLASH 40, Page A, Button #5).2. Enter a 0 or 1 on the dial pad

3-8 Page A IntroductionBy defau lt, Priva cy is enabled for all CO Lines.Loop Supervision ProgrammingProgramming Ste ps1. Press the LOOP SUPV flexibl

March 2001 xiData Terminal Program Codes Cross Reference ... 1-4Programming Button Mapping ...

Page A Introduction 3-9DISA ProgrammingProgramming Ste ps1. Press the DISA flexible button (FLASH 40, Page A, Button #7).2. Enter a valid number (0-5)

3-10 Page A IntroductionCO Line Group Programming Programming Ste ps1. Pres s t he CO LINE GROU P fle xible bu tt on (FLASH 40, Button #8).2. Enter

Page A Introduction 3-11COS4 = Restricts [0], [1], [*], [#] dialed as first-digit and places a 7-digit dialing limitation. Allowed are: 1-800, 1-888,

3-12 Page A IntroductionCO Line Ringing AssignmentsProgramming Ste ps1. Press the RING ASSIGNMENT flexible button (FLASH 40 , Page A, Button #10). T

Page A Introduction 3-13DescriptionEach CO Line may be assigned to ring any station in the system; UCD, Voice Mail or Hunt Group, or Off-Net (via spee

3-14 Page A IntroductionThe name may be entered in any combination up to 12-characters (this repres ents 24-digits entered ).3. Press HOLD to save th

Page A Introduction 3-15A mes sag e sim ilar to the f ollowing display is used for all C O Lin e d is plays when a name is programmed for a CO Line.CO

3-16 Page A IntroductionOutgoingOutgoing restricts the CO Line to outgoing calls only.Users can place call on hold, park the call, and other statio

Page A Introduction 3-17911 Trunk Programming Ste ps1. Press FLASH 40, Page A, Button #15 to designate the line for 911 use. Th e f ollowin g message

3-18 Page B IntroductionPage B IntroductionProgramming Ste psIf the system is in the programming mode, continue using the program codes. If starting t

xii March 2001

Page B Introduction 3-19When programming the Page B f eatures, the flexible b uttons are mapped as follows:Tr an sm i t Vo lu m eProgramming Ste ps1.

3-20 Page B IntroductionDescriptionUp to ten volume levels are available for each CO Line in the system. By default, all CO lines are programmed for l

Page B Introduction 3-21Preset Forward Voice Mail IDProgramming Ste ps1. Press the PRESET FWD VMID flexible button (FLASH 40, Page B, Button #3). The

3-22 Page B IntroductionDescriptionUDA-assigned CO lines can signal over external page port(s). External Day ringing is prog rammed on a system-w ide

Page B Introduction 3-23DescriptionThe Music-On-HOLD feature allows a user to select the Music-On-Hold channel for each CO line. This feature lets the

3-24 Page C IntroductionDescriptionThe ring tone signal used to notify stations of an incoming call can be changed in administrative programming to p

Pa ge C Introduction 3 -25DescriptionWhen entering the CO Line attributes portion of the database, the programmer may decide to enter information for

3-26 Page C IntroductionDescriptionFlash is a programmable opening on a line for signaling. When using an outside line, flash lets a user obtain a new

Pa ge C Introduction 3 -27Reseize TimerProgramming Ste ps1. Press the RESEIZE TIMER Button (FLASH 40, Page C, Button #3) in the flexible button field.

3-28 Page C IntroductionDescriptionThe outgoing Guard Timer is used to set the length of time a CO is held busy to outgoing seizure after a valid rel

xiii March 2001Default Values ... 1-6D

Miscellane ous CO Parameters 3-29Miscellaneous CO ParametersProgramming Ste psIf the system is in the programming mode, continue using the program co

3-30 ICLID Prog ramming2. Enter a valid number (0–3) which corresponds with the following entries:[0] = 60/40 (RATIO), 10 pps (SPEED)[1] = 66/33 (RATI

ICLID Programming 3-312. Press the RING ASSIGNMENT flexible button (FLASH 43, Button #1). LED #1 is lit indicating Route 000 is ready for programming.

3-32 ICLID Prog rammingView ICLID Ringing AssignmentsProgramming Ste ps1. Press FLASH 43, Button #17 to display ring assignments. Assignments are disp

ICLID Programming 3-33Ring assignments are continuous and display in order of the destination number from 020-557. A maximum of eight stations display

3-34 Direct Inward Dialing (DID) ProgrammingDirect Inward Dialing (DID) ProgrammingProgramming Ste psPress FLASH and dial [4 4]. The following message

Direct Inward Dialing (DID) Programming 3-35DescriptionDID calls are treated as an incoming call and follow the same rules established for CO lines. D

3-36 Direct Inward Dialing (DID) ProgrammingDID Phone NumberProgramming Ste ps1. Press the PHONE NUMBER flexible button (FLASH 44, Button #2) to prog

Direct Inward Dialing (DID) Programming 3-37DID Name and Number CodesThe display shows th e DID name or num ber as it is entered.Figure 3- 1: DID Na

3-38 Direct Inward Dialing (DID) ProgrammingDescriptionBy default, all entries in the DID Table (000–999) have phone numbers assigned.The following ta

xiv March 2001Exception Table Defaults ... 11-14LCR Table D

4Station AttributesProgrammingThis chapter describes the steps and procedures necessary toprogram station attributes.

Page A Introduction 4-3Page A IntroductionProgramming Ste psIf the system is in the programming mode, continue using the program codes. If starting to

4-4 Page A IntroductionWhen programming the Page A features, the flexible buttons are mapped as follows:Paging AccessProgramming Ste ps1. Pres s t he

Page A Introduction 4-5DescriptionStations can individually be allowed or denied the ability to make pages. This applies to all internal and external

4-6 Page A Introduction2. Enter a 0 or 1 on the dial pad to enable/disable this feature.[0] = Disabled[1] = Enabled3. Press HOLD to save the entry. A

Page A Introduction 4-7This tone is presented to all parties prior to actual cut through of the third party.By default, Executive Override is disabled

4-8 Page A IntroductionEach station can be g ranted the privilege to join an existing CO line conversation by simply pressing the CO line button of

Page A Introduction 4-9DescriptionStations can be individually allowed or denied the ability to use system speed dial (100–999) numbers. (System speed

4-10 Page A Introduction2. Enter a 0 or 1 on the dial pad to enable/disable this feature.[0] = Disabled[1] = Enabled3. Press HOLD to save the entry.

1Customer DatabaseProgrammingThis manual provides the information necessary to program theTriad-S system. The described features are based on the curr

Page A Introduction 4-11Call ForwardingProgramming Ste ps1. Press the CALL FORWARD flexible button (FLASH 50, Page A, Button #10). Th e f ollowing me

4-12 Page A IntroductionDescriptionStations may be forced to place outgoing CO calls by use of LCR (dial [9]) to access an outside line. This lets

Page A Introduction 4-13DescriptionThis feature is available with optional software. The ACD S upervisor Monito r with Barge-In feature provides a mea

4-14 Page A IntroductionCO Line Ringing OptionsProgramming Ste ps1. Press the RINGING OPTIONS flexible button (FLASH 50, Page A, Button #14). Th e f

Page A Introduction 4-15DescriptionThe Na me/Num ber Disp lay feature disp lay s the standard idle LCD showing the programmed 7-digit name and station

4-16 Page A IntroductionCO Loop Pool Flex Programming Ste ps1. Press the CO LOOP POOL flexible button (FLASH 50, Page A, Button #17). Th e f ollowing

Page B Introduction 4-17DescriptionThe Administration Access feature allows a station to access Database Administration. Each station can be enabled/d

4-18 Page B IntroductionDescriptionRange programming enables the programmer to change a specific parameter or a few parameters for a range of stations

Page B Introduction 4-192. Enter a valid number on the dial pad to identify type of telephone:[1]=DSS Console (Refer to “Station ID for DSS / DLS Cons

4-20 Page B IntroductionMAP #1 by default has all 12 CO Lines and all 32 Stations, 100–131. This provides a default layout for a 12x 32 configuration.

Page B Introduction 4-21MAP #2 by default has 32 Stations, 100–131. All b uttons are f lexib le and can be changed by the station user. This map can

4-22 Page B IntroductionCOS 5 = Restricts [0], [1], [6], [#] dialed as first-digit and places a 7-digit maximumCOS 6 = Intercom Only(no CO line access

Page B Introduction 4-23Station Night Class of Service (COS) Programming Ste ps1. Press the NIGHT COS flexible button (FLASH 50, Page B, Button #3).aT

4-24 Page B IntroductionSpeakerphone / HeadsetProgramming Ste ps1. Press the SPEAKERPHONE flex ible button (FLASH 50, Page B, Button #4). The fo llow

Page B Introduction 4-252. Enter a valid number (1-8) to program pickup groups.3. Press HOLD to save the entry. A confirmation tone is heard and the d

4-26 Page B IntroductionLine Group Acc ess - Station Programming Ste ps1. Press the CO LINE GROUP ACCESS flexible button (FLASH 50 , Page B, Button #8

Page B Introduction 4-272. Enter a valid number (0–6) to correspond to the LCR Class of Service desired.3. Press HOLD to save the entry. A confirmatio

4-28 Page B IntroductionThis may be established in programming so that key station users can select and/or change their off-hook preference through th

Page B Introduction 4-29Assigning a CO Line Button:Enter: [BB], [1], [LLL], [HOLD] LLL = CO Line 0 01-0 12Example:Buttons assigned as specific CO line

4-30 Page B IntroductionExample:Some or all outside CO lines may be grouped together and accessed via a POOL button for the purpose of placing an outg

STARPLUS Triad-SSystem Programming ManualPart Number: 5050-13 Issue 3.2 - March 2001TM

Introduction 1-3IntroductionThe STARPLUS Triad-S Telephone System is programmed to meet each customer’s individual needs. All programming is done at a

Page B Introduction 4-31Table 4-3: Flex Button Codes for Remote ProgrammingAccount Code 627 Disable CO Outgoing 602ACD Call Qualifier 570+[XXX] Do Not

4-32 Page B IntroductionDigital KeysetsSpecific buttons may be assigned as unused or locked out. When a button is programmed as unused, the button may

Page B Introduction 4-33Keyset ModeProgramming Ste ps1. Press the KEYSET MODE flexible button (FLASH 50, Page B, Button #12). Th e f ollowing message

4-34 Page B Introduction3. Press HOLD to update the table. A confirmation tone is heard and the display updates.DescriptionThe Voice Mail ID Translati

Page B Introduction 4-35Table 4-4: Flex Button Display DesignationsFlexButt onDesignationFlexBut tonDesignat ionA[AAA] AC D Group with Pi lot Num ber

4-36 Page C IntroductionCordless KTU Feature ButtonProgramming Ste psPress the CORDLESS KEY flexible button (Flash 50, Page B, Button #17 ) to assign

Pa ge C Introduction 4 -37When programming the Page C features, the flexible buttons are mapped as follows:3. Press HOLD to save the entry. A confirma

4-38 Page C IntroductionPreset Call Forward Programming Ste psTo program internal and external calls with separate Busy and No Answer destinations, pe

Pa ge C Introduction 4 -39External Busy Destination1. Press FLASH 50, Page C, Button #4. The following message displays:2. Enter a valid number and pr

4-40 Page C IntroductionSpeed Dial AccessProgramming Ste ps1. Press the SPEED DIAL ACCESS button ( FLASH 50, PAGE C, Button #6). The following message

1-4 IntroductionThe system database is updated on a real-time basis as new data is entered, by pressing the Hold button. The system continues to opera

Pa ge C Introduction 4 -41Changing a Flexible Code1. Select the desired code.2. Press Button 1. The red LED illuminates.3. Delete the Flex N umber by

4-42 Page C IntroductionConditionsFeature access codes cannot conflict with station numbering.CO line numbers are fixed and cannot be changed.If no

Pa ge C Introduction 4 -43Table 4-5: Default Numbering PlanFunction Code Function Code Functi on Code911 Atnd Alert Clear 608 Call Park - Station 4

4-44 Page C Introduction

5ICLID (Caller ID) RouteProgrammingThis chapter provides the functional and implementation definitionsfor adding the ICLID features to the STARPLUS Tr

Introduction 5-3IntroductionICLID, or Caller ID, is a service provided from the telephone company. Usually this service provides the number and name (

5-4 IntroductionORIf no name is available, su pplied from the Central Office or internally from the translation table, the delivered number is positio

ICLID Featu res 5-5ICLID FeaturesProgramming Ste ps1. Press FLASH and dial [56]. The following message displays:2. To program ICLID features, use the

5-6 ICLID Fea turesDescriptionThe ICLID (Incoming Calling Line IDentification) fea ture was add ed to the Triad-S System, and are unavailable unless t

Introduction 1-5Figure 1-2: Programming Button MappingFLEX 5 FLEX 6 FLEX 7 FLEX 8FLEX 9 FLEX 10 FLEX 11 FLEX 12FLEX 1 3FLEX 14 FLEX 15FLEX 16FLEX 17 F

ICLID Featu res 5-7Port AssignmentProgramming Ste ps1. Press the PORT flex ible button (FLASH 56, Button #4) to determine which port to use for ICLID

5-8 ICLID Fea tures

6Automatic CallDistribution (ACD)The ACD Group feature is available with optional software.

ACD Group Programming 6-3ACD Group ProgrammingProgramming Ste psIf the system is in the programming mode, continue using the program codes. If startin

6-4 ACD Grou p Prog ra mmingACD Group Name Programming Ste ps1. Press the GROUP NAME flexible button (FLASH 60, Button #1). The following message disp

ACD Group Programming 6-5Alternate ACD Group AssignmentProgramming Ste ps1. Pres s t he ALTE RNATE GROU P fl exi ble b utt on (FLASH 60, Button #2)

6-6 ACD Grou p Prog ra mmingDescriptionWhen an overflow station is assigned, callers that remain in queue for a specif ied amount of tim e are routed

ACD Group Programming 6-7ACD CIQ ThresholdProgramming Ste ps1. Press the CIQ THRESHOLD flexible button (FLASH 60, Button #5). The following message di

6-8 ACD Grou p Prog ra mmingDescriptionAf ter completion of a ACD call ( on-hook) th e a gent is not subjected to another ACD call for the duration

1-6 IntroductionTable 1-1: Default ValuesFeaturesPage #Program CodeFlexButtonDefault ValueSYSTEM PARAMETERS PROGRAMMING2-1SYSTEM TIMERS2-3FLASH 01Syst

ACD Group Programming 6-9Secondary AgentsProgramming Ste ps1. Press the SECONDARY AG ENT flexible button (FLASH 60, Button #8). The following message

6-10 ACD Grou p Programming2. Enter a valid number (1-8 for) the desired RAN Announcement Table or a (#) to remove the entry.3. Press HOLD to save the

ACD Group Programming 6-11Secondary RANProgramming Ste ps1. Press the SECONDARY RAN flexible button (FLASH 60, Button #11). The following message disp

6-12 ACD Grou p ProgrammingACD Overflow TimerProgramming Ste ps1. Press the OVERFLOW TIMER flexible button (FLASH 60, Button #13). The following messa

ACD Timers 6-13DescriptionThe C all F acto r f eature is used exclus iv ely with the d igital voice m ail to provide the average call duration to the

6-14 ACD TimersACD Ring TimerProgramming Ste ps1. Press the RING TIMER flexible b utton (FLASH 61, Button #1). The following message displays:2. Enter

ACD Timers 6-15DescriptionThe ACD Message Interval Timer (MIT) determines the length of time a caller rem ain s in queue (listening to MOH, if prov i

6-16 ACD Timers2. Enter a valid number on the dial pad which corresponds to 000-999 seconds.3. Press HOLD to save the entry. A confirmation tone is he

ACD Announcement Tables (RAN) 6-17ACD Announcement Tables (RAN)Programming Ste psIf Recorded Announcement (RAN) devices are installed to operate with

6-18 ACD Ann ouncement Tables (RAN)To program a table for a RAN Hunt Group port:1. Press the TABLE X flexible b utton (1-8).2. Dial [3] for RAN Hunt G

Introduction 1-7DTMF On/Off Time Operation2-21 6 1=100 msSYSTEM FEATURES 1 PROGRAMMING2-21FLASH 05Attendant Override2-231DisabledHold Preference2-23 2

ACD Announcement Tables (RAN) 6-19The type can be either a CO line port, an SLT port, Digital Voice Mail, or a RAN Hunt Group port. The index number s

6-20 PC / ACD Interface TracePC / ACD Interface TraceProgramming Ste psPress FLASH and dial [63]. The following message displays:DescriptionThe PC/ACD

PC / ACD Interface Trace 6-21DescriptionThe PC/ACD Interface Trace provid es a series of even ts trace output which is compatible with the Discovery

6-22 PC / ACD Interface TraceDescriptionThe system can provide PC/ACD Reporting output to the standard RS232C I/O ports on the MPB or the optional SI

7Uniform CallDistribution (UCD)This chapter provides the functional steps necessary to use the UCDfeatures with the STARPLUS Triad -S System. To impl

UCD Group Programming 7-3UCD Group ProgrammingProgramming Ste ps1. Press FLASH and dial [60]. The following message displays:2. Enter the grou p numb

7-4 UCD Grou p Prog ra mmingAlternate UCD Group AssignmentProgramming Ste ps1. Press the ALTERNATE UCD GROUP flexible b utton (FLASH 60, Button #2).2

UCD Group Programming 7-5DescriptionWhen an Overflow Station is assigned, callers that remain in queue for a specified amount of time are routed to th

7-6 UCD Grou p Prog ra mmingUCD Primary RAN AssignmentsProgramming Ste ps1. Press the PRIMARY RAN flexible button (FLASH 60, Button #10).2. Enter a va

1-8 IntroductionACD Agent Recall2-3912 Disabled911 Feature2-4013 DisabledEnhanced 9112-4014 DisabledVMI D St at io n N um ber s2-4115 --FLASH RATES (P

UCD Timers 7-7UCD TimersProgramming Ste psPress FLASH and dial [6 1]. The following message displays:DescriptionSix tim ers f or U CD operatio n are p

7-8 UCD TimersDescriptionThe UCD Ring Timer determines how long a call rings into a busy UCD gro up before being presented to the first recorded annou

UCD Timers 7-9UCD Overflow TimerProgramming Ste ps1. Press the OVERFLOW TIMER flexible button (FLASH 61, Button #3). The following message displays:2.

7-10 UCD TimersDescriptionAfter completion of a UCD call (on-hook) the agent is not be subjected to another UCD call for the duration of the Auto Wrap

UCD Announcement Tables 7-112. Enter a valid number on the dial pad which corresponds to 000-999 seconds.3. Press HOLD to save the entry. A confirmati

7-12 UCD Announcement TablesTo program a table for a CO line port:1. Press the TABLE X flexible b utton (1-8).2. Dial [1] for CO Port Interface.3. Dia

UCD Announcement Tables 7-135. Dial [0-9].0 = No DTMF Detection, No Messages Played. (Default)1 = DTMF Detection, No Message.2 = No DTMF, Place In Que

7-14 UCD Announcement TablesWhen using the Digital Voice Mail as a RAN Announcer, the following options are available:Table 7-1: Voice Mail RAN Announ

8Voice Mail Groups (VM)This chapter provides the functional steps necessary to use the VoiceMail features with the STARPLUS Triad -S System. To implem

Introduction 1-9SYSTEM TIME AND DATE2-58FLASH 11 1 MMM/DD/YY, 12-hr displayP BX DI ALING CODES2-59FLASH 12 -- NoneEXECUTIVE/SECRETARY PAIRS2-60FLASH 1

Voice Mail Programming 8-3Voice Mail ProgrammingProgramming Ste ps1. Press FLASH and dial [65]. The following message displays.[G] = Voice Mail Group

8-4 Voice Mail ProgrammingAuto Attendants can handle incoming calls and route callers to station users without intervention from the systems Attendant

Voice Mail Programming 8-5DescriptionAn Alternate Voice Mail Group may be programmed so that if all voice mail ports are in use, the call can be route

8-6 Voice Mail ProgrammingRetrieve Mail Index EntryProgramming Ste ps1. Press the RETRIEVE flexible button (FLASH 65, Button #11).2. Enter a valid out

Voice Mail Outpulsing Table 8-7DescriptionUp to twenty-four (24) extension numbers may be programmed into a voice mail group. A flexible button may be

8-8 Voice Mail Outpulsin g TableDescriptionEntries in one of the eight Voice Mail Outpulsing Tables determine the In-Band signaling required for:Ret

Voice Mail Outpulsing Table 8-9Voice Mail Disc onne ct TableProgramming Ste ps1. Press the DISCONNECT TABLE 8 flexible button (FLASH 66, Button #9).

8-10 Voice Mail In-Band FeaturesVoice Mail In-Band FeaturesProgramming Ste psPress FLASH and dial [67]. The following message displays:DescriptionEntr

Voice Mail In-Band Features 8-11DescriptionThe Voice Mail In-Band Digits feature enables and disables station in-band signaling. Incoming CO callers c

8-12 Voice Mail In-Band FeaturesVoice Mail BrokerProgramming Ste ps1. Press the VM BROKER CALLS flexible button (FLASH 67, Button #3). The following m

1-10 IntroductionDay of Week Pr ogramming2-72NoneDIRECTORY DIALING2-72FLASH 23Bin/ICM2-741NoneName2-752NoneCl ea r2-753NoneBackspace to Correct Error2

Voice Mail Index Table 8-13DescriptionThe Voice Ma il ID Dig it Length feature mod ifies the station and CO voice mail identification fields such that

8-14 Voice Mail Index TableChanging to a Different VM Index Number1. Press the SELECT flexible button (FLASH 68, Button #20).2. Enter a Mailbox Table

9Exception TablesThis chapter provides the functional steps necessary to use theException Tables with the STARPLUS Triad-S System. To implementthe to

Exception Tables Programming 9-3Exception Tables ProgrammingThe STARPLUS Triad-S System offer a flexible means of applying toll restriction to station

9-4 Exception Tables ProgrammingThe Allow and Deny tables enable entries of either general or specific allow and deny codes such as allowing all [1-8

Related Items To Toll Restriction 9-5Special Reference TablesThe Triad-S System also offers four special tables (found in the Product Description Ma

9-6 Related Items To Toll RestrictionSLT DTMF ReceiversWhen Single Line Telephones are connected to the Triad-S System and toll restriction is enabled

To ll R est ric t i o n 9- 7Toll RestrictionEntering Toll TableProgramming Ste psIf the system is in the programming mode, continue using the program

9-8 Toll RestrictionDescriptionAll toll tables have been conveniently placed under one program code to allow entry of all toll restriction data.The bu

Introduction 1-11CO Line Ri ng ing A ssi gn men ts3-1210 (blank)CO Line Identification Display3-1311 Line XXXCO D irec ti on3-151 2 Incoming/OutgoingD

To ll R est ric t i o n 9- 9Allow TableProgramming Ste ps1. Press the ALLOW TABLE A or ALLOW TABLE B flexible button (FLASH 70, Button #1 or #3). The

9-10 Toll RestrictionDescriptionEach Allow Table contains 20 bin numbers. Each bin number may be up to 8 digits, including Do Not Care digits and Sear

To ll R est ric t i o n 9 - 11Rules for Entries that R efe rence Special TablesFor entries referencing the first three specia l tab les a sp ecific a

9-12 Toll Restriction2. When the first two bin locations are displayed, enter the 2-digit bin number (01–10) of the bin to be programmed.3. Enter the

To ll R est ric t i o n 9 - 13Special TableProgramming Ste psTo program a Special Table, it is first necessary to assign an area code to the table (e

9-14 Toll RestrictionDescriptionThe Special Tables provide greater flexibility in designing a toll plan for a particular site.Each Special Table allo

To ll R est ric t i o n 9 - 15Display Toll Table EntriesProgramming Ste psPress the DISPLAY TABLES flexible button (FLASH 70, Button #12) while enter

9-16 Toll Restriction

10Least Cost Routing(LCR)This chapter provides the functional steps necessary to use the LCRfeatures with the STARPLUS Triad-S System. To implement th

1-12 IntroductionRoute Number3-341DI D P hone Nu mber3-362Name A ssigned to Number3-363NoneErasing a DID Table Entry3-374STATION ATTRIBUTES PROGRAMMIN

Introduction 10-3IntroductionLeast Cost Routing (LCR) was designed to select the most economical programmed route for an outgoing call. When a station

10-4 LCR TablesLCR Tables3-Digit TableThe 3-Digit Table is divided into two sections: Leading 1 (1 is dialed before the number) and Non-Leading 1 (no

LCR Tables 10-5Insert/Delete TablesThere are 20 Insert/Delete Tables. Up to 20-digits, including pauses, can be inserted a nd up to 16-d igits delet

10-6 LCR TablesFigure 10-1: LCR FlowchartROUTEASSIGNEDFROM6-DIGITTABLE

LCR Opera tion 1 0-7LCR OperationProgramming Ste psIf the system is in the programming mode, continue using the program codes. If starting to program

10-8 LCR Operation3-Digit Area / Office Code TableProgramming Ste ps1. Press the 3-DIGIT TABLE flexible button (FLASH 75, Button #1). The following me

LCR Opera tion 1 0-96-Digit Office Code TableProgramming Ste ps1. Press the 6-DIGIT TABLE flexible button (FLASH 75, Button #2). The following message

10-10 LCR OperationException Code TableProgramming Ste ps1. Press EXCEPTION TABLES flexible b utton (FLASH 75, Button #3). The following message displ

LCR Opera tion 10 -112. To create an entry, dial:a. [RR]b. [T]c. [GG]d. [DD]e. [L]3. Press [HOLD] to save the entry. A confirmation tone is heard and

10-12 LCR OperationDescriptionEach of the 16 Rou te List Tables available contains four Time Period Routing Lis ts, one for each o f the 4 daily star

Copyright © 2001 VODAVI Technology, Inc.All Rights ReservedThis material is copyrighted by VODAVI Technology, Inc., and may be duplicated byAuthorized

Introduction 1-13Station Night Class of Service (COS)4-233COS 1Speakerphone/Headset Programming4-2440 (Full Speakerphone)Pick-Up Group(s) Programming4

LCR Opera tion 10 -13A station using LCR is able to use only those CO (outside) line groups with a priority assignment of equal or higher value than t

10-14 LCR Operation2. Enter the table information as follows:TT = Insert/Delete Table Number 00–19X = [0] Pre-Delete numbers (first digits dialed in

LCR Opera tion 10 -15For instance, Other Common Carrier (OCC) access codes and authorization (ID) codes can be automatically inserted by the system ei

10-16 LCR OperationWeekly Time Table -- With the wide selection of Common Carriers, the least costly route for a particular area cod e m ay b e differ

LCR Opera tion 10 -17[2] = Wednesday[3] = Thursday[4] = Friday[5] = Saturday[6] = SundayT = Time Period Route List (1-4) to use for the time-of-day (b

10-18 LCR OperationExampleIf a call is placed at 5:45 pm on a Monday, then according to the Daily Start Time Tab le (using def ault values) the entry

LCR Opera tion 10 -19DescriptionThe LCR Routing for Toll Information feature adds provisions to the LCR call p rocessing which allows common call rou

10-20 LCR Operation

11Initializing DatabaseParametersThis chapter describes the procedures and steps necessary toinitialize the system database, returning any programmed

1-14 IntroductionPhone Number2-822NoneName2-823NoneCl ear Ent ry2-824NoneICLID FEATURES5-5FLASH 56Enable/Disable5-51DisabledName i n Di splay5-620=Nu

Introduction 11-3IntroductionProgramming Ste psIf the system is in the programming mode, continue using the program codes. If starting to program here

11-4 IntroductionInitialize System ParametersProgramming Ste ps1. Press the SYSTEM PARAMETERS flexible button (FLASH 80, Button #1). The fo llowing

Introduction 11-5Table 11-1: System Parameter DefaultsProgram CodeFlexButtonFeaturesDefault Value(after initialization)FLASH 01 SYSTEM TIMERS1 System

11-6 IntroductionFLASH 05 SYSTEM FEATURES 11 Attendant Override Disabled2 Hold Preference System3 External Night Ring Disabled4 Executive O verride Wa

Introduction 11-7FLASH 07 FLASH RATES 1 Incoming CO Line Ringing Red 480 ipm flutter2 Incoming Intercom Ringing Red 120 ipm flutter3 Call Forward Butt

11-8 IntroductionFLASH 15 BAUD RATE ASSIGNMENTS1 Port #1 (1st RS-232C port on Optional MISU) 9600 Baud2 Port #2 (2nd RS-232C port on Optional MISU) 96

Introduction 11-9Initialize CO Line AttributesProgramming Ste ps1. Press the CO LINE ATTRIBU TES flex ible button (FLASH 80, Button #2). The fo llow

11-10 IntroductionInitialize Station AttributesProgramming Ste ps1. Pres s the STATION ATTRI BUTE S f lexib le butto n (FLASH 80, Button #3). The

Introduction 11-11Table 11- 3: Station Attribute DefaultsProgram CodeFlexButtonFeaturesDefault Value(after initialization) FLASH 50 1 Paging Access En

11-12 IntroductionFLASH 50PAGE B1 Station Identification 006 (24-Btn Keyset)6 (SLT w/o MWt)2 Station Day Class of Service 13 Station Night Class of Se

Introduction 1-15ACD No-Answer Recall Timer6-155 000 sec (Disabled)ACD No-Answer Retr y Timer6-156300 secACD Guaranteed Message Timer6-1675 secACD R

Introduction 11-13Initialize CO / Station Port ParametersProgramming Ste ps1. Press the PORT-STA/CO flexible button (FLASH 80, Button #4). The followi

11-14 IntroductionInitialize System Speed NumbersProgramming Ste ps1. Press the SYSTEM SPEED NUMBERS flexible button (FLASH 80, Button #6). The fo ll

Introduction 11-15Initialize LCR Tabl esProgramming Ste ps1. Press the LCR TABLES flexible button (FLASH 80, Button #7). The following message display

11-16 IntroductionInitialize ICLID TablesProgramming Ste ps1. Press the ICLID TABLES flexible button (FLASH 80, Button #8). The following message disp

Introduction 11-17Initialize Directory Dialing Table ParametersProgramming Ste ps1. Press the DIRECTORY D IAL TABLE flexible button (FLASH 80, Button

11-18 IntroductionInitialize Hunt Group ParametersProgramming Ste ps1. Press the HUNT GROUPS flexible button (FLASH 80, Button #10). The following mes

Introduction 11-19Initialize ACD / UCD Group ParametersProgramming Ste ps1. Press the ACD* or UCD GROUPS flexible button (FLASH 80, Button #11). Th e

11-20 IntroductionTable 11-10: ACD Group DefaultsPr og ram Co d eFlexButtonFeaturesDefault Value(after initialization)FLASH 60 ACD GROUPS 550-5651Grou

Introduction 11-21Initialize Voice Mail Group ParametersProgramming Ste ps1. Press the VOICE MAIL GROUPS flexible button (FLASH 80, Button #12). Th e

11-22 IntroductionInitialize Verified Account Code TableProgramming Ste ps1. Press the VERIFIED ACCT CODES flexible button (FLASH 8 0, Button #14). Th

1-16 IntroductionRetrieve Mail Index Entry8-611 440 = 1Station Assignment(s)8-612 NoneVOICE MAIL OUTPULSING TABLE8-7FLASH 66Voice Mail In-Band Signali

Introduction 11-23System ResetProgramming Ste psIf the System must be reset but not initialized:1. Press the RESET flexible button (FLASH 80, Button #

11-24 Introduction

12Printing SystemDatabase ParametersThis chapter describes the procedures and steps necessary to printthe system database parameters and various porti

Introduction 12-3IntroductionPrint Database ParametersProgramming Ste psPress FLASH and dial [8 5]. The following message displays:DescriptionThe butt

12-4 Database PrintingDatabase PrintingPrint System ParametersProgramming Ste ps1. Press the SYSTEM PARAMETERS flexible button (FLASH 85, Button #1).

Da taba se Print ing 1 2-5Figure 12-1: System Parameters Printout----- SYSTEM PARAMETERS ---- --------------------SYSTEM FEATURES -------------SYS HO

12-6 Database PrintingMUSIC CHANNEL[3..8] CABINET SLOT TYPECO - ## #### ## ## ## ------- ---- ----0 0 LCOBATTENDANT STATIONS 0 1 DTIB100 ## ## ## ## #

Da taba se Print ing 1 2-7Print CO Line AttributesProgramming Ste ps1. Press the CO LINE ATTRIBU TES flex ible button (FLASH 8 5, Button #2). Th e f

12-8 Database PrintingFigure 12-2: CO Line Attributes PrintoutCO LINE ATTRIBUTES------------------CO 01 CO 02------ -----DIAL PULSE/DTMF - DTMF DIAL

Introduction 1-17Area Code for Special Table 19-139NoneArea Code for Special Table 29-1310 NoneArea Code for Special Table 39-1311 NoneDisplaying Toll

Da taba se Print ing 1 2-9Print Station AttributesProgramming Ste ps1. Pres s the STATION ATTRI BUTE S f lexib le butto n (FLASH 85, Button #3). T

12-10 Data base Prin tingFigure 12-3: Station Attributes PrintoutSTATION ATTRIBUTESSTA 100 STA 101PAGE ACCESS ENABLED PAGE ACCESS ENABLEDDO NOT DISTU

Database Printing 12-11Print CO Port ParametersProgramming Ste ps1. Press the CO PORT flex ible button (FLASH 85, Button #4). The following message di

12-12 Data base Prin tingPrint Exception TablesProgramming Ste ps1. Press the EXCEPT TABLES flexible button (FLASH 85, Button #5). The following messa

Database Printing 12-13Figure 12-5: Exception Tables PrintoutALLOW TABLE A SPECI AL TABLE 1 AR EA CO DE----------- -- ----- --- ------- --- --- --

12-14 Data base Prin tingPrint System Speed NumbersProgramming Ste ps1. Press the SYSTEM SPEED flexible button (FLASH 85, Button #6). The following me

Database Printing 12-15Print LCR TablesProgramming Ste ps1. Press the LCR TABLES flexible button (FLASH 85, Button #7). The following message displays

12-16 Data base Prin tingEXCEPTION CODE TABLE----------------------DIGIT INS/DEL TABLE-----------------------CODE ROUTE NO----------------------TABLE

Database Printing 12-17WEEKLY SCHEDULE TABLE-----------------------------------STARTTIME M T WTFSS-----------------------------------800 11 111331700

12-18 Data base Prin ting3 DIGIT TABLE 597 2 8 N 1 7 N---------------------- 598 2 8 N 1 7 NCODE LEADING 1 NON-LEADING 1 599 2 8 N 1 7 NRR PP 6 RR PP

1-18 IntroductionInitialize Voice Mail* Group Parameters11-2112 DefaultInitialize Verified Account Code Table11-2214 DefaultSystem Reset11-2320PRINTIN

Database Printing 12-19240 0 11 N 1 7 N 643 2 8 N 1 7 N2412 8 N 1 7 N 6442 8 N 17N2422 8 N 1 7 N 6452 8 N 17N2432 8 N 1 7 N 6462 8 N 17N2442 8 N 1 7 N

12-20 Data base Prin ting2872 8 N 1 7 N 6902 8 N 17N2882 8 N 1 7 N 6912 8 N 17N2892 8 N 1 7 N 6922 8 N 17N2902 8 N 1 7 N 6932 8 N 17N2912 8 N 1 7 N 69

Database Printing 12-21334 0 11 N 1 7 N 737 2 8 N 1 7 N3352 8 N 1 7 N 7382 8 N 17N336 2 8 N 1 7 N 739 2 8 N 1 7 N337 2 8 N 1 7 N 740 0 11 N 1 7 N3382

12-22 Data base Prin ting3812 8 N 1 7 N 7842 8 N 17N382 2 8 N 1 7 N 785 0 11 N 1 7 N3832 8 N 1 7 N 7862 8 N 17N3842 8 N 1 7 N 7872 8 N 17N3852 8 N 1 7

Database Printing 12-23428 2 8 N 1 7 N 831 0 11 N 1 7 N4292 8 N 1 7 N 8322 8 N 17N4302 8 N 1 7 N 8332 8 N 17N4312 8 N 1 7 N 8342 8 N 17N4322 8 N 1 7 N

12-24 Data base Prin ting4752 8 N 1 7 N 8782 8 N 17N4762 8 N 1 7 N 8792 8 N 17N4772 8 N 1 7 N 8802 8 N 17N478 2 8 N 1 7 N 881 2 8 N 1 7 N4792 8 N 1 7

Database Printing 12-25522 2 8 N 1 7 N 925 0 11 N 1 7 N5232 8 N 1 7 N 9262 8 N 17N5242 8 N 1 7 N 9272 8 N 17N5252 8 N 1 7 N 9282 8 N 17N5262 8 N 1 7 N

12-26 Data base Prin ting569 2 8 N 1 7 N 972 0 11 N 1 7 N570 2 8 N 1 7 N 973 0 11 N 1 7 N5712 8 N 1 7 N 9742 8 N 17N5722 8 N 1 7 N 9752 8 N 17N573 0 1

Database Printing 12-27Print Entire System DatabaseProgramming Ste ps1. Press the ENTIRE SYSTEM flexible button (FLASH 85, Button #8). The following

12-28 Data base Prin tingPrint ICLID - DID TablesProgramming Ste ps1. Press the ICLID-DID TABLES flexible button (FLASH 85, Button #9). The following

Program Mode Entry (Key Station) 1-19Program Mode Entry (Key Station)Programm ing is performed a t any 24-button Digital Display T elephone. Program

Database Printing 12-29Figure 12-9: ICLID Translation Tables PrintoutICLID NAME BAUD PORT ICLID UNANSWERED CALL TABLE---------------------------N Y 9

12-30 Data base Prin ting13 106NONE 106A14 107NONE 107A15 108NONE 108A16 109NONE 109A17 110NONE 110A18 ...NONE ...19 130NONE 130A20 ...NONE ...21 150N

Database Printing 12-31Print Directory Dial Table ParametersProgramming Ste ps1. Press the DIRECTORY D IAL TABLE flexible button (FLASH 85, Button #10

12-32 Data base Prin tingLS T-- -00 000 100 200 300 400 500 600 700 800 901 001 101 201 301 401 501 601 701 801 902 002 102 202 302 402 502 602 702 80

Database Printing 12-33Print Hunt Group ParametersProgramming Ste ps1. Press the HUNT GROUPS flexible button (FLASH 85, Button #11). The following mes

12-34 Data base Prin tingPrint ACD / UCD Group ParametersProgramming Ste ps1. Press the ACD* or UCD GROUPS flexible button (FLASH 85, Button #12). The

Database Printing 12-35Print Voice Mail Group ParametersProgramming Ste ps1. Press the VOICE MAIL GROUP flexible button (FLASH 85 , Button #13). The f

12-36 Data base Prin tingVoi c e Mail O pt io n sFigure 12-13: Voice Mail Group Parameters PrintoutVM ALT LEV RET STN#----------------------

Database Printing 12-37Print Verified Account CodesProgramming Ste ps1. Press the VERIFIED ACCT CODES flexible button (FLASH 85 , Button #15). The f o

12-38 Data base Prin ting

1-20 InitializationInitializationThe system has been pre-programmed with certain features called default data (refer to Table 1-1: Default Values) . T

Numerics3-Digit Area/Office Code Table (LCR)10-86-Digit Office Code Table (LCR) 10-9911 Feature 2-40911 Trunk 3-17AAccess Codes 2-66Account Codes - Fo

ii March 2001CO Line AttributesPage A 3-3Page B 3-18Page C 3-24CO Line Group Programming 3-10CO Loop Pool Flex 4 -16CO Parameters (Miscellaneous) 3-29

March 2001 iiiFFlash Timer 3-25Flexible Button 4-28Flexible Numbering Assignment 4-40Forced Account Codes (Toll Restric-tions) 9-5Forced Least Cost Ro

iv March 2001Local Number/Name Translation Ta-ble 2-82Long Distance/A ll Calls 2 -69Loop Supervision Programming 3-8MMessageCallback - DSS/BLF 2-46Int

March 2001 vQQueued CO Ringing 2-49RRecall CO Ringing 2-49Reminder Ring Timer 2-15Repeat Redial Timer 2-18Reseize Timer 3-27Retrieve Mail Index Entry

vi March 2001UCD 7-7Toll Information (LCR Routing) 10-18Toll Restriction (Related Items) 9-5Toll Table - Entering 9-7Trace Port Assignment (PC/ACD) 6-

www.vodavi.com©2000 Vodavi Technology,Inc.VODAVI is a registered trademark of Vodavi Technology, Inc.5050-13we’re talking technology

Database Upload/Download Routine 1-21Database Upload/Download RoutineThe Database Upload/Download Routine (FLASH 86) provides a maintenance facility w

1-22 Database Upload/Download RoutinePROCOMM -- Downloading a Database File1. Make necessary changes to the areas shown in th e f ollowing table, a

1 Customer Database ProgrammingIntroduction ...

Database Upload/Download Routine 1-234. To select the a ppropriate codes for the following screen capture, ref er to Figure 1-1 for terminal characte

1-24 Database Upload/Download Routine7. When the Receive XMODEM screen displays, enter path and file name for database file, then press <Enter>

Database Upload/Download Routine 1-25PROCOMM -- Uploading an ASCII Database File1. Enter the inf orma tion on th e f ollowing screen cap ture.2. Pre

1-26 Database Upload/Download Routine4. When the Send XMODEM screen displays, enter a path and file name for the database file and press <Enter>

Database Upload/Download Routine 1-27HYPER TERMINAL -- Uploading a Database FileAfter opening Hyper Te rm inal, and the New C onnection screen display

1-28 Database Upload/Download RoutineHYPER TERMINAL -- Downloading a Database FileAfter opening Hyper Te rm inal, and the New C onnection screen displ

Database Upload/Download Routine 1-29ECOM -- Uploading a Database FileAf te r opening ECOM:1. Press< Alt> + <P> to open COM Port Options

1-30 Database Upload/Download RoutineECOM -- Downloading a Database FileAf te r opening ECOM:1. Press< Alt> + <P> to open COM Port Option

2System ParametersProgrammingThis chapter describes the procedures and steps needed to programsystem features for the Triad-S Systems.

ii March 2001Modem Answer Timer ... 2-20Pulse Dial Inter-Digit Timer ...

System Timers 2-3System TimersProgramming Ste psIf the system is in the programming mode, continue using the program codes. If starting to program her

2-4 Sy stem TimersSystem Hold Recall TimerProgramming Ste ps1. Press the SYSTEM HOLD RECALL TIMER flex button (FLASH 01, Button #1). The fo llowing

System Timers 2-5DescriptionThe System Hold Recall Timer determines the time before a call placed on System Hold recalls the station placing the hold.

2-6 Sy stem TimersAttendant Recall TimerProgramming Ste ps1. Press the ATTENDANT RECALL TIMER flex button (FLASH 01, Button #3). Th e f ollowing me

System Timers 2-7DescriptionThe Transfer Recall Timer determines the time a transferred call rings at the station receiving the transfer before it rec

2-8 Sy stem TimersCall Forward No Answer TimerProgramming Ste ps1. Press the CALL FORWARD NO ANSWER TIMER flex button (FLASH 01, Button #6). Th e f

System Timers 2-9DescriptionThe Pause Timer determines the length of the pause w hen prog ram med for use with speed dialing and LCR Insert Tables. By

2-10 System Timers2. Enter a valid number on the dial pad that corresponds to 01-99 minutes.3. Press HOLD to save the entry. A confirmation tone is he

System Timers 2-11DescriptionThe Paging Time-Out Timer determines the maximum length of a page announcement (internal, external or all call). The syst

2-12 System Timers2. Enter a valid number that corresponds to 005-100 seconds.3. Press HOLD to save the entry. A confirmation tone is heard and the di

March 2001 iiiCall Forward Button ... 2-44Message Wait / VM Button .

System Timers 2-13SLT Hook Flash TimerProgramming Ste ps1. Press the SLT HOOK FLASH TIMER flex button (FLASH 01, Button #14). The f ollowin g message

2-14 System TimersDescriptionThe SLT Hook Flash Debounce Timer determines the time needed to determine a valid on-hook or off-hook condition for singl

System Timers 2-15DescriptionThe SMDR Call Qualification Timer determines the time needed to determine a va lid SMDR call fo r rep ortin g purpose s.

2-16 System Timers2. Enter a valid number that corresponds to 00-99 seconds in 1 second increments. A value of 00 disables the timer, therefore the us

Additional System Timers 2-17Additional System TimersProgramming Ste psIf the system is in the programming mode, continue using the program codes. If

2-18 Additional System TimersRepeat Redial TimerProgramming Ste ps1. Press the RPT REDIAL TIMER flex button (FLASH 02, Button #1). The following messa

Additional System Timers 2-19Attendant Display TimerProgramming Ste ps1. Press the ATTENDANT DISPLAY TIMER flex button (FLASH 02, Button #2). The fo

2-20 Additional System TimersDescriptionA Call Coverage Ring Timer enables the user to place another station under a flex button. When that station ri

System Features 1 Programming 2-213. Press HOLD to save the entry. A confirmation tone is heard and the display updates.DescriptionThis governs the in

2-22 System Features 1 ProgrammingDescriptionThis section describes the procedures and steps necessary to program System Features in the System Featur

iv March 200 1Automatic / Manual Operation ... 2-71Day of Wee k Programming ...

System Features 1 Programming 2-23Attendant OverrideProgramming Ste ps1. Press the ATTN OVERRIDE flex button (FLASH 05, Button #1).2. Enter a 0 or 1th

2-24 System Features 1 ProgrammingDescriptionThe system may be programmed to have Exclusive or System Hold.For Exclusive Hold: Press HOLD once for Ex

System Features 1 Programming 2-253. Press HOLD to save the entry. A confirmation tone is heard.DescriptionThe Executive Override Warning enables Exec

2-26 System Features 1 ProgrammingDescriptionThe Page Warning Tone determines whether a page warning tone sounds over the Key Telephone speakers or ex

System Features 1 Programming 2-27DescriptionWhen Least Cost Routing is us ed, it m ust be en abled here. Bef ore enabling LCR, refer to the Least

2-28 System Features 1 ProgrammingGroup ListeningProgramming Ste ps1. Press the GROUP LISTENING flex button (FLASH 05, Button #9).2. Enter a 0 or 1 th

System Features 1 Programming 2-29Call Cost DisplayProgramming Ste ps1. Press the CALL COST DISPLAY flex button (FLASH 05, Button #11).2. Enter a 0 or

2-30 System Features 1 Programming2. Press HOLD to save the entry. A confirmation tone is heard.DescriptionWhen connected to the system, a music sourc

System Features 2 Programming 2-31System Features 2 ProgrammingProgramming Ste psIf the system is in the programming mode, continue using the program

2-32 System Features 2 ProgrammingBarge-In Warn ToneProgramming Ste ps1. Press the BARGE IN WARN TONE flex button (FLASH 06, Button #1). The following

March 2001 vRing Delay Timer ... 3-26Reseize Timer ...

System Features 2 Programming 2-33Privacy is ensured on all communications in the system. If desired, the user may elect to disable the Barge In fea t

2-34 System Features 2 ProgrammingVerified Account CodesProgramming Ste ps1. Press the VERIFIED ACCT CODES flex button (FLASH 06, Button #3). The foll

System Features 2 Programming 2-35DescriptionWhen call forwarding is invoked, the LC D disp lay normally in dicates the call forwarding mode at all

2-36 System Features 2 Programming2. Enter a 0 or 1 on the dial pad to enable/disable the use of this feature.[0] = Disabled[1] = Enabled3. Press HOLD

System Features 2 Programming 2-37Station ID LockProgramming Ste ps1. Press the STATION ID LOCK flex button (FLASH 06, Button #8). The following messa

2-38 System Features 2 Programming2. Enter a 0 or 1 on the dial pad to enable/disable the use of this feature.[0] = Disabled[1] = Enabled3. Press HOLD

System Features 2 Programming 2-39Ringback on TransferProgramming Ste ps1. Press the RINGBACK ON TRANSFER flex button (FLASH 06 , Button #11). The f o

2-40 En hanced 911 (Proctor PBX-ANI-LINK Unit)911 FeatureProgramming Ste ps1. Press the 911 FEATURE flex button (FLASH 06, Button #13). The following

VMID Station Numbers 2-41When a 911 call is made from a station in the system, the system will send 911XXXX (XXXX=Station # that placed the 911 call)

2-42 Programmable Flash RatesProgrammable Flash RatesProgramming Ste psIf the system is in the programming mode, continue using the program codes. If

vi March 2001Station Day Class of Service (COS) ... 4-21Station Night Class of Service (COS) ..

Programmable Flash Rates 2-43Incoming CO Line RingingProgramming Ste ps1. Press the INC CO RING flex button (FLASH 07, Button #1). The following mess

2-44 Programmable Flash RatesIncoming Intercom RingingProgramming Ste ps1. Press the INC ICM RING flex button (FLASH 07, Button #2). The following mes

Programmable Flash Rates 2-45DescriptionThe Call Forward Button flash rate is the rate at which the Call Forward button flashes when any type of forw

2-46 Programmable Flash RatesMessage Callback - DSS / BLFProgramming Ste ps1. Press the MSG CBCK – DSS/BLF flex button (FLASH 07, Button #5). The foll

Programmable Flash Rates 2-47DescriptionThe Do Not Disturb DSS/BLF flash rate is the rate at which a DSS button of a station flashes when you are in

2-48 Programmable Flash Rates2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available options. (Refer to Ta b le 2 -6:

Programmable Flash Rates 2-49Recall CO RingingProgramming Ste ps1. Press the RECALL CO RING flex button (FLASH 07, Button #10). The following message

2-50 Programmable Flash RatesDescriptionThe Qu eued CO Ringing flash rate is the rate at which a CO Line button or Loop button flashes when a queued l

Programmable Flash Rates 2-512. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available options. (Refer to Ta b le 2 -6

2-52 Programmable Flash RatesCamp-On ButtonProgramming Ste ps1. Press the CAMP-ON BTN flex button (FLASH 07, Button #15). The following message displa