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Issue 2 - May, 2004 Talkpath - Digital Voice Processing System Technical Manual
Overview
The Talkpath Voice Processing System is a standalone, compact, full-featured PC-compatible
voicemail system that supports one company. It is a self-contained system, designed for easy
installation.
The Talkpath Voice Processing System unit connects directly to the following Vodavi phone
systems:
❐ DVX
Plus
Mach I
❐ DVX
Plus
II
❐ DVX
Plus
III
❐ DVX
Plus
IV
Quick Start
To install the Talkpath Voice Processing System as quickly as possible, follow these steps:
1 Hardware Installation:
See Section 2 for instructions on unpacking , installing, and phone system requirements
for the Talkpath Voice Processing System unit.
2 Select Phone System:
The Talkpath Voice Processing System must be configured for your particular phone
system. There are two configuration methods:
❐ Telephone-based administration (see Section 4).
❐ Laptop/PC-based administration (see Section 5).
3 Set the Date and Time:
Refer to Section 4 or Section 5 for instructions on setting the Talkpath Voice Processing
System date and time.
1Introduction
- Technical Manual 1
- Warranty and Software License 3
- Software License 4
- Contents 5
- Contents & Tables iii 7
- Contents & Tables v 9
- Contents & Tables vii 11
- Contents & Tables ix 13
- 1Introduction 15
- System Unit 16
- Product Features 17
- Digital Voicemail Features 17
- Company Contact 18
- FCC Information 19
- Repair Instructions 20
- 2 Installation 21
- Hardware Installation 22
- Connecting Phone Lines 23
- Connecting Power 24
- Installation 2-5 25
- Vodavi Phone Systems 26
- Phone System Requirements 26
- Installation 2-7 27
- Optional Station Programming 28
- Installation 2-9 29
- 2-10 Installation 30
- 3 Feature Operation 31
- Some Basics 32
- Getting Started 32
- Voice Messaging Operation 33
- System Access 34
- Smart Prompts 35
- Password 36
- Greeting 37
- 3-8 Feature Operation 38
- Retrieving Messages 39
- 3-10 Feature Operation 40
- Feature Operation 3-11 41
- Sending A Message 42
- Feature Operation 3-13 43
- 3-14 Feature Operation 44
- Feature Operation 3-15 45
- Reply To Sender 46
- Feature Operation 3-17 47
- 3-18 Feature Operation 48
- Feature Operation 3-19 49
- Message Notification 50
- Feature Operation 3-21 51
- Distribution Lists 52
- Feature Operation 3-23 53
- Personal Distribution Lists 54
- Feature Operation 3-25 55
- 3-26 Feature Operation 56
- Guest Mailboxes 57
- 3-28 Feature Operation 58
- Feature Operation 3-29 59
- Voice Note Pad 60
- Create an Information Group 61
- Modify an Information Group 62
- Add a New Entry 63
- Modify an Existing Entry 64
- Feature Operation 3-35 65
- Automated Attendant Operation 66
- Call Transfer Options 68
- Feature Operation 3-39 69
- 3-40 Feature Operation 70
- 4 Online Administration 71
- Supervisor Functions 72
- Record Prompts 73
- Edit Menu Prompts 74
- Edit System Prompts 74
- Online Administration 4-5 75
- Edit Mailbox Names 76
- Mailbox Administration 77
- Change the Mailbox COS 78
- Add a Mailbox 79
- Delete a Mailbox 79
- Add a New Distribution List 80
- Delete a Distribution List 80
- Edit a Distribution List 81
- Listen to Message 82
- Create New Message 82
- Cancel a Broadcast Message 83
- System Administration 84
- Voicemail 85
- Select a Phone System 86
- System Shutdown 87
- System Date and Time 87
- 4-18 Online Administration 88
- Online Administration 4-19 89
- 4-20 Online Administration 90
- Online Administration 4-21 91
- 4-22 Online Administration 92
- 5 Laptop/PC Administration 93
- Communicate With the System 94
- Run Software 94
- Laptop/PC Administration 5-3 95
- 5-4 Laptop/PC Administration 96
- Laptop/PC Administration 5-5 97
- 5-6 Laptop/PC Administration 98
- Laptop/PC Connection 99
- Software Description 100
- Status Bar 101
- Subscribers 102
- Create Subscribers 103
- Delete Subscribers 104
- Edit Subscribers 105
- Mailbox Settings 106
- Laptop/PC Administration 5-15 107
- 5-16 Laptop/PC Administration 108
- Laptop/PC Administration 5-17 109
- 5-18 Laptop/PC Administration 110
- Laptop/PC Administration 5-19 111
- 5-20 Laptop/PC Administration 112
- Laptop/PC Administration 5-21 113
- Class of Service (COS) 114
- Laptop/PC Administration 5-23 115
- General Tab 116
- Laptop/PC Administration 5-25 117
- Message Tab 118
- Laptop/PC Administration 5-27 119
- 5-28 Laptop/PC Administration 120
- Laptop/PC Administration 5-29 121
- 5-30 Laptop/PC Administration 122
- Maintenance Tab 123
- 5-32 Laptop/PC Administration 124
- Laptop/PC Administration 5-33 125
- 5-34 Laptop/PC Administration 126
- Laptop/PC Administration 5-35 127
- Notification Tab 128
- Laptop/PC Administration 5-37 129
- 5-38 Laptop/PC Administration 130
- Laptop/PC Administration 5-39 131
- Auto Attendant Tab 132
- Laptop/PC Administration 5-41 133
- 5-42 Laptop/PC Administration 134
- Laptop/PC Administration 5-43 135
- Insert Menu 136
- Delete Menu 136
- Edit Menu 137
- 5-46 Laptop/PC Administration 138
- Laptop/PC Administration 5-47 139
- 5-48 Laptop/PC Administration 140
- Laptop/PC Administration 5-49 141
- 5-50 Laptop/PC Administration 142
- Time Controls 143
- Insert Time Control 144
- Delete Time Control 144
- Edit Time Control 145
- 5-54 Laptop/PC Administration 146
- Laptop/PC Administration 5-55 147
- 5-56 Laptop/PC Administration 148
- Voice Lines 149
- 5-58 Laptop/PC Administration 150
- Laptop/PC Administration 5-59 151
- Reset Display 152
- Pull-Down Menus 153
- 5-62 Laptop/PC Administration 154
- Laptop/PC Administration 5-63 155
- Modem Setup 156
- Laptop/PC Administration 5-65 157
- 5-66 Laptop/PC Administration 158
- Laptop/PC Administration 5-67 159
- 5-68 Laptop/PC Administration 160
- Laptop/PC Administration 5-69 161
- 5-70 Laptop/PC Administration 162
- Advanced Setup 163
- Edit Registry 164
- Laptop/PC Administration 5-73 165
- 5-74 Laptop/PC Administration 166
- Laptop/PC Administration 5-75 167
- 5-76 Laptop/PC Administration 168
- Laptop/PC Administration 5-77 169
- 5-78 Laptop/PC Administration 170
- Laptop/PC Administration 5-79 171
- 5-80 Laptop/PC Administration 172
- 6Upgrading 173
- Prepare Unit 174
- Software Installation 175
- 6-4 Upgrading 176
- Generic Upgrading Information 177
- 6-6 Upgrading 178
- 7 Technical / Troubleshooting 179
- Normal LED Boot Sequence 180
- Looking at Boot Up 181
- Then the system boots: 182
- Boot Up Problems 184
- Figure 7-1. ECom Screen 185
- Com Port Options 186
- Modem Connection 187
- Shut Down and Park 187
- Figure 7-4. Hello Prompt 188
- Debug Mode 189
- Download 190
- ZMR and press [Enter] 191
- Figure 7-8. Batch Upload 192
- Parking the System 193
- Executing DOS Commands 194
- Transferring Files 195
- Backing Up the System 196
- Restoring System Backup 197
- System Reinitialize 198
- Viewing the Logs 200
- Questions and Answers 200
- AaMwiSet and AaMwiClr 203
- A Common Registry Variables 205
- A-2 Common Registry Variables 206
- Common Registry Variables A-3 207
- A-4 Common Registry Variables 208
- B Command Files 209
- B-2 Command Files 210
- Command Files B-3 211
- B-4 Command Files 212
- Quick Commands 213
- Technical 214
- Predefined Command Files 215
- Modifying Command Files 216
- Command Files B-9 217
- CD CFILES and press [Enter] 217
- B-10 Command Files 218
- C Installation Forms 219
- C-2 Installation Forms 220
- C-6 Installation Forms 224
- Installation Forms C-7 225
- 225
- C-8 Installation Forms 226
- Introduction 227
- Error Log 227
- System Activity Log 227
- Auto Attendant 228
- Voice Messaging 229
- Log Interpretation 230
- Error Messages 231
- System Errors 233
- HELLO.SDF or 237
- HELLO.SDF or HELLO.LOD 237
- HELLO.SDF 237
- HELLO.LOD 237
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