Vodavi Infinite Station Spécifications

infinite DVX II/III/IVSystem Programming ManualIssue 4.1 - February 2003TM Plus

viii ContentsVoice Mail Programming ...

2-54 Baud Rate AssignmentsSystem Parameters ProgrammingBaud Rate AssignmentsProgramming StepsPress FLASH and dial [15]. The first button is lit and re

Networking Tables 2-55System Parameters ProgrammingPort #2 Baud RateProgramming StepsPress the PORT #2 flex button (FLASH 15, Button #2) to verify the

2-56 Access CodesSystem Parameters ProgrammingDISA Access CodeProgramming Steps1. Press the DISA ACCESS CODE flex button (FLASH 20, Button #1). The fo

Station Message Detail Recording (SMDR) 2-57System Parameters ProgrammingStation Message Detail Recording (SMDR)Programming Steps1. Press FLASH and di

2-58 Station Message Detail Recording (SMDR)System Parameters ProgrammingLong Distance / All CallsProgramming Steps1. Press the CALL TYPE flex button

Weekly Night Mode Schedule 2-59System Parameters ProgrammingSMDR Port AssignmentsProgramming Steps1. Press the PORT flex button (FLASH 21, Button #5)

2-60 Weekly Night Mode ScheduleSystem Parameters ProgrammingAutomatic/Manual OperationProgramming Steps1. Press the AUTO/MANUAL flex button (FLASH 22,

Directory Dialing 2-61System Parameters ProgrammingDirectory DialingProgramming StepsTo enter, change, erase or view entries in the Directory Dialing

2-62 Directory DialingSystem Parameters ProgrammingAssociating Number to: Intercom Number or System Speed Dial Bin1. Press the BIN/ICM flex button (FL

Directory Dialing 2-63System Parameters ProgrammingEntering/Changing Current Name Shown on the Display1. Press the NAME flex button (FLASH 23, Button

Contents ixException Code Table ...

2-64 Cabinet/Card ProgrammingSystem Parameters ProgrammingCabinet/Card ProgrammingCard TypesButtons 1 through 12 indicate peripheral card slots 0 thro

Power Supply Types (DVXPlus IV)2-65System Parameters ProgrammingDVXPlus II supported slots = 0, 1, 2, 6, and 7.DVXPlus III and DVXPlus IV supported sl

2-66 Hunt GroupsSystem Parameters ProgrammingHunt GroupsHunt Group ProgrammingProgramming Steps1. Press FLASH and dial [30]. The following message dis

Hunt Groups 2-67System Parameters ProgrammingHunt GroupProgramming Steps1. Press FLASH and dial [30].2. To select the desired Hunt Group, press Button

2-68 Verified Account Codes / Traveling Class of ServiceSystem Parameters ProgrammingDescriptionPilot Hunting -- Incoming CO, transferred CO, and inte

Verified Account Codes / Traveling Class of Service 2-69System Parameters ProgrammingDescriptionThe Verified Account Code/Traveling Class of Service (

2-70 CO Line Group QueuingSystem Parameters ProgrammingCO Line Group QueuingProgramming Steps1. Press FLASH and dial [39]. The following message displ

Local Number/Name Translation Table 2-71System Parameters ProgrammingLocal Number/Name Translation TableProgramming Steps1. Press FLASH and dial [55].

2-72 Local Number/Name Translation TableSystem Parameters ProgrammingDescriptionAn administrable table in the KSU provides a local translation from a

3CO Line AttributesProgrammingThis chapter describes the procedures and steps necessary to program CO Line attributes. If thesystem is in the programm

x ContentsA Networking SystemsGeneral Description ...

Page A Introduction 3-3CO Line Attributes ProgrammingPage A IntroductionProgramming Steps1. Press FLASH and dial [40]. The following message displays:

3-4 Page A IntroductionCO Line Attributes ProgrammingDTMF / Dial Pulse Programming1. Press the DTMF/DIAL PULSE flexible button (FLASH 40, Page A, Butt

Page A Introduction 3-5CO Line Attributes ProgrammingDescriptionIf a line is marked UNA, this activates night service answering of incoming calls on t

3-6 Page A IntroductionCO Line Attributes ProgrammingPrivacyProgramming Steps1. Press the PRIVACY flexible button (FLASH 40, Page A, Button #5).2. Ent

Page A Introduction 3-7CO Line Attributes ProgrammingLoop Supervision ProgrammingProgramming Steps1. Press the LOOP SUPV flexible button (FLASH 40, Pa

3-8 Page A IntroductionCO Line Attributes ProgrammingCO Line Group ProgrammingProgramming Steps1. Press the CO LINE GROUP flexible button (FLASH 40, P

Page A Introduction 3-9CO Line Attributes ProgrammingClass of Service (COS)Programming Steps1. Press the LINE COS flexible button (FLASH 40, Page A, B

3-10 Page A IntroductionCO Line Attributes ProgrammingCO Line Ringing AssignmentsProgramming Steps1. Press the RING ASSIGNMENT flexible button (FLASH

Page A Introduction 3-11CO Line Attributes ProgrammingDescriptionEach CO Line may be assigned to ring any station in the system; UCD, Voice Mail or Hu

Contents xiNetwork Connection ...

3-12 Page A IntroductionCO Line Attributes ProgrammingDescriptionThe Co Line Identification Display feature allows the entry of a name for each line (

Page A Introduction 3-13CO Line Attributes ProgrammingIncoming and OutgoingIncoming and outgoing type allow calls to be received or dialed out.By defa

3-14 Page A IntroductionCO Line Attributes ProgrammingDID/TIE SignalingProgramming Steps1. Press FLASH 40, Page A, Button #14. The following message d

Page A Introduction 3-15CO Line Attributes ProgrammingElectronic Key Telephone ServiceProgramming Steps1. Press FLASH 40, Page A, Button #16 to enable

3-16 Page B IntroductionCO Line Attributes ProgrammingPage B IntroductionProgramming StepsIf the system is in the programming mode, continue using the

Page B Introduction 3-17CO Line Attributes ProgrammingWhen programming the Page B features, the flexible buttons are mapped as follows:T-1 Signaling T

3-18 Page B IntroductionCO Line Attributes ProgrammingDescriptionThe T-1 trunk card provides the DVXPlus Digital Systems with the ability to connect t

Page B Introduction 3-19CO Line Attributes ProgrammingT-1 Dial Tone OptionProgramming Steps1. Press the DIAL TONE OPTION flexible button (FLASH 40, Pa

3-20 Page B IntroductionCO Line Attributes ProgrammingPreset Call Forward DestinationProgramming Steps1. Press the PRESET FWD DESTINATION flexible but

Page B Introduction 3-21CO Line Attributes ProgrammingUniversal Day Answer (UDA)Programming Steps1. Press the UNIV. DAY ANSWER flexible button (FLASH

xii Contents

3-22 Page B IntroductionCO Line Attributes ProgrammingDescriptionThe Music-On-HOLD feature allows a user to select the Music-On-Hold channel for each

Page B Introduction 3-23CO Line Attributes ProgrammingDirectory NumberProgramming Steps1. Press the DIRECTORY NUMBER flexible button (FLASH 40, Page B

3-24 Page C IntroductionCO Line Attributes ProgrammingPage C IntroductionProgramming StepsIf the system is in the programming mode, continue using the

Page C Introduction 3-25CO Line Attributes ProgrammingWhen programming the Page C features, the flexible buttons are mapped as follows:Flash TimerProg

3-26 Page C IntroductionCO Line Attributes ProgrammingDescriptionThe Ring Delay timer was added to the DVXPlusII/III/IV to accommodate ICLID interface

Page C Introduction 3-27CO Line Attributes ProgrammingReseize TimerProgramming Steps1. Press the RESEIZE TIMER Button (FLASH 40, Page C, Button #5) in

3-28 Page C IntroductionCO Line Attributes ProgrammingSeize TimerProgramming Steps1. Press the SEIZE TIMER Button (FLASH 40, Page C, Button #7) in the

Page C Introduction 3-29CO Line Attributes ProgrammingDID Collect TimerProgramming Steps1. Press the DID COLLECT TIMER Button (FLASH 40, Page C, Butto

3-30 Miscellaneous CO ParametersCO Line Attributes ProgrammingMiscellaneous CO ParametersProgramming StepsIf the system is in the programming mode, co

Miscellaneous CO Parameters 3-31CO Line Attributes ProgrammingDescriptionThe Dial Pulse option lets the installer adjust the dial pulse ratio and spee

xiii FiguresFiguresData Terminal Program Codes Cross Reference ...

3-32 Miscellaneous CO ParametersCO Line Attributes ProgrammingDID Incoming SignalingProgramming StepsThere are 2 types of DID Signaling available for

Miscellaneous CO Parameters 3-33CO Line Attributes ProgrammingT-1 Framing TypeThere are two types of T-1 Framing Types available. To change the framin

3-34 Miscellaneous CO ParametersCO Line Attributes ProgrammingExample 1 -- If [01003] is dialed and the HOLD button is pressed, the CO line number of

ICLID Programming 3-35CO Line Attributes ProgrammingAll CO line numbers entered are stored in a temporary database area which is uploaded to the main

3-36 ICLID ProgrammingCO Line Attributes Programming3. Enter a valid Destination (DDD) or (DDDD) and Ring type (R) followed by HOLD. A confirmation to

ICLID Programming 3-37CO Line Attributes ProgrammingView ICLID Ringing AssignmentsProgramming Steps1. Press FLASH 43, button #17 to display ring assig

3-38 Direct Inward Dialing (DID) ProgrammingCO Line Attributes ProgrammingAdvancing to the Next RoutePress the NEXT flexible button (FLASH 43, Button

Direct Inward Dialing (DID) Programming 3-39CO Line Attributes ProgrammingDescriptionDID calls are treated as an incoming call and follow the same rul

3-40 Direct Inward Dialing (DID) ProgrammingCO Line Attributes Programming4. Press HOLD to save the entry. A confirmation tone sounds.If the DID numbe

Direct Inward Dialing (DID) Programming 3-41CO Line Attributes ProgrammingDescriptionBy default, all entries in the DID Table (000–999) have phone num

xiv FiguresPoint-to-Point PRIs ...

3-42 ISDN Programming - Page ACO Line Attributes ProgrammingISDN Programming - Page AProgramming Steps1. Press FLASH and dial [45]. The following mess

ISDN Programming - Page A 3-43CO Line Attributes ProgrammingBasic Rate Interface (BRI) CO TypeProgramming Steps1. Press BRI CO TYPE flexible button (F

3-44 ISDN Programming - Page ACO Line Attributes ProgrammingPowerProgramming Steps1. Press the POWER flexible button (FLASH 45, Page A, Button #5).2.

ISDN Programming - Page A 3-45CO Line Attributes ProgrammingLeading 1Programming Steps1. Press the LEADING 1 flexible button (FLASH 45, Page A, Button

3-46 ISDN Programming - Page ACO Line Attributes Programming7/8 Digit Number PlanProgramming Steps1. Press the 7/8 DIGIT NUMBER PLAN flexible button (

ISDN Programming - Page A 3-47CO Line Attributes ProgrammingLoopbackProgramming Steps1. Press the LOOPBACK flexible button (FLASH 45, Page A, Button #

3-48 ISDN Programming - Page ACO Line Attributes ProgrammingISDN Programming - Page BProgramming Steps1. Press FLASH and dial [45]. The following mess

ISDN Programming - Page A 3-49CO Line Attributes ProgrammingMaximum Number RetransmissionProgramming Steps1. Press the MAX # RETRANSMSN flexible butto

3-50 ISDN Programming - Page ACO Line Attributes ProgrammingT-200Programming Steps1. Press the T-200 flexible button (FLASH 45, Page B, Button #5).2.

ISDN Programming - Page A 3-51CO Line Attributes ProgrammingMinimum XID RetransmissionProgramming Steps1. Press the MIN XID RETRANSMSN flexible button

Table s xvTablesFeature Default Values ...

3-52 ISDN Programming - Page ACO Line Attributes ProgrammingRelease RequestProgramming Steps1. Press the RELEASE REQUEST flexible button (FLASH 45, Pa

T-1 Alarm Programming 3-53CO Line Attributes ProgrammingRestart Request TimerProgramming Steps1. Press the RESTART REQ TIMER flexible button (FLASH 45

3-54 T-1 Alarm ProgrammingCO Line Attributes ProgrammingThe buttons on the digital telephone are defined as shown below when entering the T-1 Alarm pr

T-1 Alarm Programming 3-55CO Line Attributes ProgrammingBlue AlarmProgramming Steps1. Press the BLUE ALARM flexible button (FLASH 47, Button #2). Butt

3-56 T-1 Alarm ProgrammingCO Line Attributes ProgrammingRed AlarmProgramming Steps1. Press the RED ALARM flexible button (FLASH 47, Button #4). Button

T-1 Alarm Programming 3-57CO Line Attributes ProgrammingFrame Slip AlarmProgramming Steps1. Press FRAME SLIP flexible button (FLASH 47, Button #6). Bu

3-58 T-1 Alarm ProgrammingCO Line Attributes ProgrammingClear AlarmProgramming Steps1. Press the CLEAR ALARM flexible button (FLASH 47, Button #12). B

T-1 Alarm Programming 3-59CO Line Attributes ProgrammingTime PeriodProgramming Steps1. Press the TIME PERIOD flexible button (FLASH 47, Button #15). B

3-60 T-1 Alarm ProgrammingCO Line Attributes Programming

4Station AttributesProgrammingThis chapter describes the steps and procedures necessary to program stationattributes.

xvi Ta b l e sISDN Parameter Defaults ...

Page A Introduction 4-3Station Attributes ProgrammingPage A IntroductionProgramming StepsIf the system is in the programming mode, continue using the

4-4 Page A IntroductionStation Attributes ProgrammingWhen programming the Page A features, the flexible buttons are mapped as follows:Paging AccessPro

Page A Introduction 4-5Station Attributes ProgrammingDo Not DisturbProgramming Steps1. Press the DO NOT DISTURB flexible button (FLASH 50 or 51, Page

4-6 Page A IntroductionStation Attributes ProgrammingExecutive OverrideProgramming Steps1. Press the EXECUTIVE OVERRIDE flexible button (FLASH 50 or 5

Page A Introduction 4-7Station Attributes ProgrammingPrivacy (Per Station)Programming Steps1. Press the PRIVACY flexible button (FLASH 50 or 51, Page

4-8 Page A IntroductionStation Attributes ProgrammingSystem Speed Dial AccessProgramming Steps1. Press the SPEED flexible button (FLASH 50 or 51, Page

Page A Introduction 4-9Station Attributes ProgrammingPreferred Line AnswerProgramming Steps1. Press the PREF LINE ANSWER flexible button (FLASH 50 or

4-10 Page A IntroductionStation Attributes ProgrammingCall ForwardingProgramming Steps1. Press the CALL FORWARD flexible button (FLASH 50 or 51, Page

Page A Introduction 4-11Station Attributes ProgrammingACD Supervisor Monitor with Barge-InProgramming Steps1. Press the SUPV BARGE-IN flexible button

1Customer DatabaseProgrammingThis manual provides the information necessary to program the infinite DVXPlus II/III/IVSystem. The described features ar

4-12 Page A IntroductionStation Attributes ProgrammingDescriptionThe Executive Override Blocking feature allows or disallows override of an extension.

Page A Introduction 4-13Station Attributes ProgrammingDescriptionThe Name/Number Display feature displays the standard idle LCD showing the programmed

4-14 Page B IntroductionStation Attributes ProgrammingAdministration AccessProgramming Steps1. Press the ADMIN ACCESS flexible button (FLASH 50 or 51,

Page B Introduction 4-15Station Attributes Programming3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible bu

4-16 Page B IntroductionStation Attributes ProgrammingStation IdentificationProgramming Steps1. Press the STATION ID flexible button (FLASH 50 or 51,

Page B Introduction 4-17Station Attributes ProgrammingMAP #1 by default has all 12 CO Lines and all 36 Stations, 100–135. This provides a default layo

4-18 Page B IntroductionStation Attributes ProgrammingMAP #2 by default has 48 Stations, 100–147. All buttons are flexible and can be changed by the s

Page B Introduction 4-19Station Attributes ProgrammingMAP #3 is intended to be used with Map #2 in that it has additional stations 148-195. All of the

4-20 Page B IntroductionStation Attributes ProgrammingMAP #4 by default has CO Lines 1-48 that appear in sequential order.Figure 4-4: DSS Console Map

Page B Introduction 4-21Station Attributes ProgrammingMAP #5 by default has CO Lines 49-96 that appear in sequential order. Provides the receiving sta

Copyright © 2002 VODAVI Technology, Inc.All Rights ReservedThis material is copyrighted by VODAVI Technology, Inc., and may be duplicated by Authorize

4-22 Page B IntroductionStation Attributes ProgrammingStation Day Class of Service (COS)Programming Steps1. Press the DAY COS flexible button (FLASH 5

Page B Introduction 4-23Station Attributes ProgrammingStation Night Class of Service (COS)Programming Steps1. Press the NIGHT COS flexible button (FLA

4-24 Page B IntroductionStation Attributes ProgrammingPickup Group(s)Programming Steps1. Press the GROUP PICKUP flexible button (FLASH 50 or 51, Page

Page B Introduction 4-25Station Attributes ProgrammingSchool Zone Station AssignmentsProgramming Steps4. Press the SCHOOL ZONE flexible button (FLASH

4-26 Page B IntroductionStation Attributes ProgrammingLine Group Access - StationProgramming Steps1. Press the CO LINE GROUP ACCESS flexible button (F

Page B Introduction 4-27Station Attributes ProgrammingOff-Hook PreferenceProgramming Steps1. Press the OFF-HOOK PREF flexible button (FLASH 50 or 51,

4-28 Page B IntroductionStation Attributes ProgrammingFlexible ButtonProgramming Steps1. Press the BUTTON ASSIGN flexible button (FLASH 50 or 51, Page

Page B Introduction 4-29Station Attributes ProgrammingTo Assign a Pool Group Button:Enter: [BB], [3], [GG], [HOLD]BB = Flexible Button Number3 = Code

4-30 Page B IntroductionStation Attributes ProgrammingDescriptionEach Digital Telephone has 8, 12, or 24 flexible buttons that can be programmed. One

Page B Introduction 4-31Station Attributes Programming24-Button Default:12-Button Default8-Button DefaultSTA 100 STA 101 STA 102 STA 1031Q 2W 3E 4RSTA

Introduction 1-3Customer Database ProgrammingIntroductionThe infinite DVXPlusII/III/IV Telephone System is programmed to meet each customer’s individu

4-32 Page B IntroductionStation Attributes ProgrammingKeyset ModeProgramming Steps1. Press the KEYSET MODE flexible button (FLASH 50 or 51, Page B, Bu

Page B Introduction 4-33Station Attributes ProgrammingDisplay Flexible ButtonsProgramming StepsPress the DISPLAY BUTTONS flexible button (FLASH 50 or

4-34 Page B IntroductionStation Attributes ProgrammingTable 4-3: Flexible Button Display DesignationsFlexButtonDesignationFlexButtonDesignation1LGIN

Page B Introduction 4-35Station Attributes ProgrammingLight ControlProgramming Steps1. Press the LIGHT CONTROL flexible button (Flash 50 or 51, Page B

4-36 Page C IntroductionStation Attributes ProgrammingPage C IntroductionProgramming StepsIf the system is in the programming mode, continue using the

Page C Introduction 4-37Station Attributes ProgrammingDescriptionUse Flash 50 programming when you want to modify a range of stations’ attributes usin

4-38 Page C IntroductionStation Attributes ProgrammingInternal Busy Destination1. Press FLASH 50 or FLASH 51, Page C, Button #2. The following message

Page C Introduction 4-39Station Attributes ProgrammingSpeed Dial AccessProgramming Steps1. Press the SPEED DIAL ACCESS button (FLASH 50 or FLASH 51, P

4-40 Page C IntroductionStation Attributes ProgrammingErasing a Flexible Code1. Select the desired code.2. Press Button 1 (must be lit).3. Press Butto

5ICLID (Caller ID) RouteProgrammingThis chapter provides the functional and implementation definitions for adding theICLID features to the infinite DV

1-4 IntroductionCustomer Database ProgrammingWhen using a PC to program the system, the following chart presents the data terminal characters that are

Introduction 5-3ICLID (Caller ID) Route ProgrammingIntroductionICLID, or Caller ID, is a service provided from the telephone company. Usually this ser

5-4 ICLID FeaturesICLID (Caller ID) Route ProgrammingIncoming Number/Name for SMDR RecordsWhen the Incoming Number/Name feature is implemented, the sy

ICLID Features 5-5ICLID (Caller ID) Route ProgrammingEnable / DisableProgramming Steps1. Press the DISABLE/ENABLE flexible button (FLASH 56, Button #1

5-6 ICLID FeaturesICLID (Caller ID) Route ProgrammingPort AssignmentProgramming Steps1. Press the PORT flexible button (FLASH 56, Button #4) to determ

6Automatic CallDistribution (ACD)The ACD Group feature is available with optional software.

ACD Group Programming 6-3Automatic Call Distribution (ACD)ACD Group ProgrammingProgramming StepsIf the system is in the programming mode, continue usi

6-4 ACD Group ProgrammingAutomatic Call Distribution (ACD)ACD Group NameProgramming Steps1. Press the GROUP NAME flexible button (FLASH 60, Button #1)

ACD Group Programming 6-5Automatic Call Distribution (ACD)To delete an Alternate ACD Group:1. Press [#].2. Then press the HOLD button.DescriptionAn Al

Introduction 1-5Customer Database ProgrammingTable 1-1: Feature Default ValuesFeaturesPage #Program CodeFlexButtonDefault ValueSYSTEM PARAMETERS PROGR

6-6 ACD Group ProgrammingAutomatic Call Distribution (ACD)5. Enter a valid flexible station number of the desired ACD Supervisor station.6. Press HOLD

ACD Group Programming 6-7Automatic Call Distribution (ACD)Wrap-Up TimerProgramming Steps1. Press FLASH and dial [60].2. Enter the ACD Group number (55

6-8 ACD Group ProgrammingAutomatic Call Distribution (ACD)DescriptionThe Primary Agent Assignment feature allows stations serving as primary agents to

ACD Group Programming 6-9Automatic Call Distribution (ACD)Guaranteed Recorded AnnouncementProgramming Steps1. Press FLASH and dial [60].2. Enter the A

6-10 ACD Group ProgrammingAutomatic Call Distribution (ACD)Secondary Recorded AnnouncementProgramming Steps1. Press FLASH and dial [60].2. Enter the A

ACD Group Programming 6-11Automatic Call Distribution (ACD)ACD Overflow TimerProgramming Steps1. Press FLASH and dial [60].2. Enter the ACD Group numb

6-12 ACD TimersAutomatic Call Distribution (ACD)ACD TimersProgramming StepsPress FLASH and dial [61]. The following message displays:DescriptionSix ti

ACD Timers 6-13Automatic Call Distribution (ACD)ACD Message Interval TimerProgramming Steps1. Press the MIT TIMER flexible button (FLASH 61, Button #2

6-14 ACD TimersAutomatic Call Distribution (ACD)ACD No-Answer Retry TimerProgramming Steps1. Press the NO-ANSWER RETRY TIMER flexible button (FLASH 61

ACD Announcement Tables 6-15Automatic Call Distribution (ACD)ACD Announcement TablesProgramming StepsIf Recorded Announcement (RAN) devices are instal

1-6 IntroductionCustomer Database ProgrammingAccount Codes – Forced 2-21 8 DisabledGroup Listening2-22 9 DisabledIdle Speaker Mode2-22 10 DisabledC

6-16 ACD Announcement TablesAutomatic Call Distribution (ACD)To program a table for Digital Voice Mail:1. Press the TABLE X flexible button (1-8).2. D

ACD Announcement Tables 6-17Automatic Call Distribution (ACD)When using the Digital Voice Mail as a RAN Announcer, the following options are available

6-18 PC / ACD Interface TraceAutomatic Call Distribution (ACD)PC / ACD Interface TraceProgramming StepsPress FLASH and dial [63]. The following messag

PC / ACD Interface Trace 6-19Automatic Call Distribution (ACD)Trace Port AssignmentProgramming Steps1. Press the TRACE PORT ASSIGNMENT flexible button

6-20 PC / ACD Interface TraceAutomatic Call Distribution (ACD)

7Uniform CallDistribution (UCD)This chapter provides the functional steps necessary to use the UCD features with theinfinite DVXPlus II/III/IV System.

UCD Group Programming 7-3Uniform Call Distribution (UCD)UCD Group ProgrammingProgramming Steps1. Press FLASH and dial [60]. The following message disp

7-4 UCD Group ProgrammingUniform Call Distribution (UCD)Alternate UCD Group AssignmentProgramming StepsTo establish an Alternate UCD Group:1. Press FL

UCD Group Programming 7-5Uniform Call Distribution (UCD)UCD Primary Agent AssignmentsProgramming Steps1. Press FLASH and dial [60].2. Enter the fixed

Introduction 1-7Customer Database ProgrammingExclusive Hold 2-41 12 Green 120 ipm flashSystem Hold2-42 13 Red 60 ipm Dbl WinkIn-Use Hold (I-Hold)2-42

7-6 UCD TimersUniform Call Distribution (UCD)Secondary Recorded AnnouncementProgramming Steps1. Press FLASH and dial [60].2. Enter the UCD Group numbe

UCD Timers 7-7Uniform Call Distribution (UCD)UCD Ring TimerProgramming Steps1. Press the RING TIMER flexible button (FLASH 61, Button #1). The followi

7-8 UCD TimersUniform Call Distribution (UCD)UCD Overflow TimerProgramming Steps1. Press the OVERFLOW TIMER flexible button (FLASH 61, Button #3). The

UCD Timers 7-9Uniform Call Distribution (UCD)UCD No-Answer Recall TimerProgramming Steps1. Press the NO-ANSWER RECALL TIMER flexible button (FLASH 61,

7-10 UCD Announcement TablesUniform Call Distribution (UCD)UCD Announcement TablesProgramming StepsIf Recorded Announcement (RAN) devices are installe

UCD Announcement Tables 7-11Uniform Call Distribution (UCD)To program a table for Digital Voice Mail:1. Press the TABLE X flexible button (1-8).2. Dia

7-12 UCD Announcement TablesUniform Call Distribution (UCD)When using the Digital Voice Mail as a RAN Announcer, the following options are available:T

8Voice Mail Groups (VM)This chapter provides the functional steps necessary to use the Voice Mail features withthe infinite DVXPlus II/III/IV System.

Voice Mail Programming 8-3Voice Mail Groups (VM)Voice Mail ProgrammingProgramming Steps1. Press FLASH and dial [65]. The following message displays.[X

1-8 IntroductionCustomer Database ProgrammingACCESS CODES 2-55 FLASH 20DISA Access Code 2-56 1100Database Admin Password2-56 2 3226STATION MESSAGE DET

8-4 Voice Mail ProgrammingVoice Mail Groups (VM)The buttons on the digital telephone are defined as shown when entering the Voice Mail programming are

Voice Mail Programming 8-5Voice Mail Groups (VM)Standard Leave Mail Index EntryProgramming Steps1. Press the STANDARD LEAVE flexible button (FLASH 65,

8-6 Voice Mail ProgrammingVoice Mail Groups (VM)Station AssignmentsProgramming Steps1. Press the STATION ASSIGN flexible button (FLASH 65, Button #12)

Voice Mail Outpulsing Table 8-7Voice Mail Groups (VM)Busy Leave Mail Index EntryProgramming Steps1. Press the BUSY LEAVE flexible button (FLASH 65, Bu

8-8 Voice Mail Outpulsing TableVoice Mail Groups (VM)Suggested Uses:Build a table (0 for example) for any additional digits other than the station ext

Voice Mail In-Band Features 8-9Voice Mail Groups (VM)DescriptionA disconnect signal can be programmed into the DVXPlusII/III/IV System to notify the V

8-10 Voice Mail In-Band FeaturesVoice Mail Groups (VM)Voice Mail In-Band DigitsProgramming Steps1. Press the IN-BAND DIGS CO CALL flexible button (FLA

Voice Mail In-Band Features 8-11Voice Mail Groups (VM)Voice Mail BrokerProgramming Steps1. Press the VM BROKER CALLS flexible button (FLASH 67, Button

8-12 Voice Mail In-Band FeaturesVoice Mail Groups (VM)Voice Mail Modem AccessProgramming StepsTo enable or disable the VM port:1. Press the VM PORT fl

9Exception TablesThis chapter provides the functional steps necessary to use the Exception Tables withthe infinite DVXPlus II/III/IV System. To implem

Introduction 1-9Customer Database ProgrammingPAGE A INTRODUCTION 3-3 FLASH 40 Btn 19DTMF/Dial Pulse Programming 3-4 Page A 1 DTMFCO/PBX Programming3-4

Exception Tables Programming 9-3Exception TablesException Tables ProgrammingThe infinite DVXPlusII/III/IV Systems offer a flexible means of applying t

9-4 Exception Tables ProgrammingException TablesRules for Setting Up Allow/Deny TablesRule 1--- If both tables (Allow and Deny) have no entries, no re

Re lated Items To Toll Restriction 9-5Exception TablesRelated Items To Toll RestrictionCO/PBX LinesWhen CO lines are marked as PBX lines the system fi

9-6 Toll RestrictionException TablesToll RestrictionEntering Toll TableProgramming StepsIf the system is in the programming mode, continue using the p

Toll Restriction 9-7Exception TablesWhen the system searches the Allow and Deny tables, the entries are checked starting with Bin 01 and proceeding se

9-8 Toll RestrictionException TablesExampleIf [1 555 1212] is allowed but [1+] numbers are denied, by an entry into the Deny Table,[1 555 1212] is ent

Toll Restriction 9-9Exception TablesDeny TableProgramming Steps1. Press the DENY TABLE A or DENY TABLE B flexible button (FLASH 70, Button #2 or #4).

9-10 Toll RestrictionException TablesSpecial TableProgramming StepsTo program a Special Table, it is first necessary to assign an area code to the tab

Toll Restriction 9-11Exception TablesDisplay Toll Table EntriesProgramming StepsPress the DISPLAY TABLES flexible button (FLASH 70, Button #12) while

1-10 IntroductionCustomer Database ProgrammingReseize Timer 3-27 5 200=200 secGuard Timer3-27 605=.5 secSeize Timer3-28 7 010=0.1 secPreset Forward Ti

9-12 Toll RestrictionException Tables

10Least Cost Routing (LCR)This chapter provides the functional steps necessary to use the LCR features with theinfinite DVXPlus II/III/IV System. To i

Introduction 10-3Least Cost Routing (LCR)IntroductionLeast Cost Routing (LCR) was designed to select the most economical programmed route for an outgo

10-4 LCR TablesLeast Cost Routing (LCR)Default LCR DatabaseIn an effort to decrease installation and set-up time usually associated with LCR, a defaul

LCR Tables 10-5Least Cost Routing (LCR)Figure 10-1: LCR FlowchartROUTEASSIGNEDFROM6-DIGITTABLE

10-6 LCR OperationLeast Cost Routing (LCR)LCR OperationProgramming StepsIf the system is in the programming mode, continue using the program codes. If

LCR Operation 10-7Least Cost Routing (LCR)3-Digit Area / Office Code TableProgramming Steps1. Press the 3-DIGIT TABLE flexible button (FLASH 75, Butto

10-8 LCR OperationLeast Cost Routing (LCR)DescriptionThe 6-Digit Office Code Table determines a route for one or a group of individual office codes wi

LCR Operation 10-9Least Cost Routing (LCR)2. To create an entry, dial:a. [RR]b. [T]c. [GG]d. [DD]e. [L]3. Press [HOLD] to save the entry. A confirmati

Introduction 1-11Customer Database ProgrammingLeading 1 3-45 8EnabledLeading 0113-45 9Enabled7/8 Digit Number Plan3-46 10 ITUCalling Number3-46 11 Ena

10-10 LCR OperationLeast Cost Routing (LCR)The system then begins to check for idle lines in the first entered CO line group and proceeds until an idl

LCR Operation 10-11Least Cost Routing (LCR)2. Enter the table information as follows:T T = Insert/Delete Table Number 00–19X = [0] Pre-Delete numbers

10-12 LCR OperationLeast Cost Routing (LCR)Daily Start Time TableProgramming Steps1. Press the DAILY START flexible button (FLASH 75, Button #6). The

LCR Operation 10-13Least Cost Routing (LCR)Weekly Schedule TableProgramming Steps1. Press the WEEKLY SCHED flexible button (FLASH 75, Button #7). The

10-14 LCR OperationLeast Cost Routing (LCR)ExampleIf a call is placed at 5:45 pm on a Monday, then according to the Daily Start Time Table (using defa

LCR Operation 10-15Least Cost Routing (LCR)Default LCR DatabaseProgramming StepsIn an effort to decrease installation and set up time usually associat

10-16 LCR OperationLeast Cost Routing (LCR)

11Initializing DatabaseParametersThis chapter describes the procedures and steps necessary to initialize the systemdatabase, returning any programmed

Introduction 11-3Initializing Database ParametersIntroductionProgramming StepsIf the system is in the programming mode, continue using the program cod

Contents iContents1 Customer Database ProgrammingIntroduction ...

1-12 IntroductionCustomer Database ProgrammingYellow Alarm 3-55 3EnabledRed Alarm3-56 4EnabledBipolar Alarm3-56 5EnabledFrame Slip Alarm3-57 6EnabledD

11-4 IntroductionInitializing Database ParametersDescriptionThe System Parameters may be initialized setting all data fields to their original, defaul

Introduction 11-5Initializing Database ParametersFLASH 05 SYSTEM FEATURES 11 Attendant Override Disabled2 Hold Preference System3External Night Ring D

11-6 IntroductionInitializing Database ParametersFLASH 07 FLASH RATES 1 Incoming CO Line Ringing Red 480 ipm flutter2 Incoming Intercom Ringing Red 12

Introduction 11-7Initializing Database ParametersFLASH 16 NETWORKING TABLES1Trunk Group 002 Station Range (FROM) 10003 Station Range (TO) 99994IP Addr

11-8 IntroductionInitializing Database ParametersInitialize CO Line AttributesProgramming Steps1. Press the CO LINE ATTRIBUTES flexible button (FLASH

Introduction 11-9Initializing Database ParametersFLASH 40PAGE B1 T-1 Signaling Type Loop Start2T-1 Ringback Enabled3 T-1 Dial Tone Disabled4 Transmit

11-10 IntroductionInitializing Database ParametersInitialize Station AttributesProgramming Steps1. Press the STATION ATTRIBUTES flexible button (FLASH

Introduction 11-11Initializing Database ParametersInitialize CO Port Assignments / Flexible Numbering AssignmentsProgramming Steps1. Press the CO PORT

11-12 IntroductionInitializing Database ParametersDescriptionThe following data fields are returned to their default values upon initializing the CO P

Introduction 11-13Initializing Database ParametersDescriptionThe Exception Tables parameters, including the Allow/Deny Tables and the Special Tables,

Introduction 1-13Customer Database ProgrammingStation Night Class of Service (COS) 4-23 3COS 1Speakerphone/Headset Programming4-23 40(Full Speakerphon

11-14 IntroductionInitializing Database ParametersInitialize LCR TablesProgramming Steps1. Press the LCR TABLES flexible button (FLASH 80, Button #7).

Introduction 11-15Initializing Database ParametersInitialize ICLID-DID TablesProgramming Steps1. Press the ICLID-DID TABLES flexible button (FLASH 80,

11-16 IntroductionInitializing Database ParametersInitialize Directory Dialing Table ParametersProgramming Steps1. Press the DIRECTORY DIAL TABLE flex

Introduction 11-17Initializing Database ParametersInitialize ACD / UCD Group ParametersProgramming Steps1. Press the ACD or UCD GROUPS flexible button

11-18 IntroductionInitializing Database ParametersTable 11-10: ACD Group DefaultsProgram CodeFlexButtonFeaturesDefault Value(after initialization)FLAS

Introduction 11-19Initializing Database ParametersInitialize Voice Mail Group ParametersProgramming Steps1. Press the VOICE MAIL GROUPS flexible butto

11-20 IntroductionInitializing Database ParametersInitialize DID-TIE ParametersProgramming Steps1. Press the DID-TIE PARAMETERS flexible button (FLASH

Introduction 11-21Initializing Database ParametersInitialize Verified Account Code TableProgramming Steps1. Press the VERIFIED ACCT CODES flexible but

11-22 IntroductionInitializing Database ParametersTable 11-14: ISDN Parameter DefaultsProgram CodeFlexButtonFeaturesDefault Value(after initialization

Introduction 11-23Initializing Database ParametersSystem ResetProgramming StepsIf the System must be reset but not initialized:1. Press the RESET flex

1-14 IntroductionCustomer Database ProgrammingBaud Rate Display 5-5 3 9600Port Assignment5-6 4Port #1AUTOMATIC CALL DISTRIBUTION*6-1ACD GROUP PROGRAMM

11-24 IntroductionInitializing Database Parameters

12Printing System DatabaseParametersThis chapter describes the procedures and steps necessary to print the systemdatabase parameters and various porti

Introduction 12-3Printing System Database ParametersIntroductionPrint Database ParametersProgramming StepsPress FLASH and dial [85]. The following mes

12-4 Database PrintingPrinting System Database ParametersDatabase PrintingPrint System ParametersProgramming Steps1. Press the SYSTEM PARAMETERS flexi

Database Printing 12-5Printing System Database ParametersFigure 12-1: System Parameters Printout----- SYSTEM PARAMETERS ---- --------------------SYST

12-6 Database PrintingPrinting System Database ParametersMUSIC CHANNEL[3..8] CABINET SLOT TYPECO - ## #### ## ## ## ------- ---- ----0 0 DT24ATTENDANT

Database Printing 12-7Printing System Database ParametersPrint CO Line AttributesProgramming Steps1. Press the CO LINE ATTRIBUTES flexible button (FLA

12-8 Database PrintingPrinting System Database ParametersFigure 12-2: CO Line Attributes PrintoutCO LINE ATTRIBUTES------------------CO 01 CO 02-----

Database Printing 12-9Printing System Database ParametersPrint Station AttributesProgramming Steps1. Press the STATION ATTRIBUTES flexible button (FLA

Introduction 1-15Customer Database ProgrammingUCD Announcement Assignment(s) 7-5 10-11 NoneUCD TIMERS7-6 FLASH 61UCD Ring Timer 7-7 160 secUCD Message

12-10 Database PrintingPrinting System Database ParametersFigure 12-3: Station Attributes PrintoutSTATION ATTRIBUTESSTA 100 STA 101PAGE ACCESS ENABLED

Database Printing 12-11Printing System Database ParametersPrint CO Port Parameters and Feature CodesProgramming Steps1. Press the CO PORTS/CODES flexi

12-12 Database PrintingPrinting System Database ParametersPrint Exception TablesProgramming Steps1. Press the EXCEPT TABLES flexible button (FLASH 85,

Database Printing 12-13Printing System Database ParametersFigure 12-5: Exception Tables PrintoutALLOW TABLE A SPECIAL TABLE 1 AREA CODE------------- -

12-14 Database PrintingPrinting System Database ParametersPrint System Speed NumbersProgramming Steps1. Press the SYSTEM SPEED flexible button (FLASH

Database Printing 12-15Printing System Database ParametersPrint LCR TablesProgramming Steps1. Press the LCR TABLES flexible button (FLASH 85, Button #

12-16 Database PrintingPrinting System Database ParametersEXCEPTION CODE TABLE----------------------DIGIT INS/DEL TABLE-----------------------CODE ROU

Database Printing 12-17Printing System Database Parameters3 DIGIT TABLE 256 0 11 N 1 7 N---------------------- 257 0 11 N 1 7 NCODE LEADING 1 NON-LEAD

12-18 Database PrintingPrinting System Database Parameters318 0 11 N 1 7 N 381 0 11 N 1 7 N319 0 11 N 1 7 N 382 0 11 N 1 7 N320 0 11 N 1 7 N 383 0 11

Database Printing 12-19Printing System Database Parameters444 0 11 N 1 7 N 507 0 11 N 1 7 N445 0 11 N 1 7 N 508 0 11 N 1 7 N446 0 11 N 1 7 N 509 0 11

1-16 IntroductionCustomer Database ProgrammingTOLL RESTRICTION PROGRAMMING 9-6 FLASH 70Allow Table A Programming 9-7 1NoneDeny Table A Programming9-9

12-20 Database PrintingPrinting System Database Parameters570 0 11 N 1 7 N 633 0 11 N 1 7 N571 0 11 N 1 7 N 634 0 11 N 1 7 N572 0 11 N 1 7 N 635 0 11

Database Printing 12-21Printing System Database Parameters696 0 11 N 1 7 N 759 0 11 N 1 7 N697 0 11 N 1 7 N 760 0 11 N 1 7 N698 0 11 N 1 7 N 761 0 11

12-22 Database PrintingPrinting System Database Parameters822 0 11 N 1 7 N 885 0 11 N 1 7 N823 0 11 N 1 7 N 886 0 11 N 1 7 N824 0 11 N 1 7 N 887 0 11

Database Printing 12-23Printing System Database Parameters948 0 11 N 1 7 N 974 0 11 N 1 7 N949 0 11 N 1 7 N 975 0 11 N 1 7 N950 0 11 N 1 7 N 976 0 11

12-24 Database PrintingPrinting System Database ParametersPrint Entire System DatabaseProgramming Steps1. Press the ENTIRE SYSTEM flexible button (FLA

Database Printing 12-25Printing System Database ParametersPrint ICLID - DID TablesProgramming Steps1. Press the ICLID-DID TABLES flexible button (FLAS

12-26 Database PrintingPrinting System Database ParametersFigure 12-9: ICLID Translation Tables PrintoutICLIDNAME BAUD PORTICLID UNANSWERED CALL TABLE

Database Printing 12-27Printing System Database Parameters13 106NONE 106A14 107NONE 107A15 108NONE 108A16 109NONE 109A17 110NONE 110A18 ...NONE ...19

12-28 Database PrintingPrinting System Database ParametersFigure 12-10: DID Translation Tables PrintoutDID TRANSLATION TABLE 062 162 0000062063 163 00

Database Printing 12-29Printing System Database Parameters127 127 0000127 189 189 0000189128 128 0000128 190 190 0000190129 129 0000129 191 191 000019

Introduction 1-17Customer Database ProgrammingInitialize ACD*/UCD Group Parameters 11-17 11 DefaultInitialize Voice Mail* Group Parameters11-19 12 Def

12-30 Database PrintingPrinting System Database Parameters251 151 0000251 315 115 0000315252 152 0000252 316 116 0000316253 153 0000253 317 117 000031

Database Printing 12-31Printing System Database Parameters379 179 0000379 442 142 0000442380 180 0000380 443 143 0000443381 181 0000381 444 144 000044

12-32 Database PrintingPrinting System Database Parameters505 105 0000505 569 169 0000569506 106 0000506 570 170 0000570507 107 0000507 571 171 000057

Database Printing 12-33Printing System Database Parameters633 133 0000633 697 197 0000697634 134 0000634 698 198 0000698635 135 0000635 699 199 000069

12-34 Database PrintingPrinting System Database Parameters761 161 0000761 824 124 0000824762 162 0000762 825 125 0000825763 163 0000763 826 126 000082

Database Printing 12-35Printing System Database Parameters887 187 0000887 944 144 0000944888 188 0000888 945 145 0000945889 189 0000889 946 146 000094

12-36 Database PrintingPrinting System Database ParametersPrint Directory Dial Table ParametersProgramming Steps1. Press the DIRECTORY DIAL TABLE flex

Database Printing 12-37Printing System Database ParametersLST---00000100200300400500600700800901001101201301401501601701801902002102202302402502602702

12-38 Database PrintingPrinting System Database ParametersPrint Hunt Group ParametersProgramming Steps1. Press the HUNT GROUPS flexible button (FLASH

Database Printing 12-39Printing System Database ParametersPrint ACD / UCD Group ParametersProgramming Steps1. Press the ACD or UCD GROUPS flexible but

1-18 Program Mode Entry (Key Station)Customer Database ProgrammingProgram Mode Entry (Key Station)Programming is performed at any 24-button Digital Di

12-40 Database PrintingPrinting System Database ParametersPrint Voice Mail Group ParametersProgramming Steps1. Press the VOICE MAIL GROUP flexible but

Database Printing 12-41Printing System Database ParametersFigure 12-14: Voice Mail Group Parameters PrintoutVM ALT LEV RET STN#---------------

12-42 Database PrintingPrinting System Database ParametersPrint DID-TIE ParametersProgramming Steps1. Press the DID-TIE PARAMETERS flexible button (FL

Database Printing 12-43Printing System Database ParametersPrint Verified Account CodesProgramming Steps1. Press the VERIFIED ACCT CODES flexible butto

12-44 Database PrintingPrinting System Database ParametersPrint ISDN ParametersProgramming Steps1. Press the ISDN PARAMETERS flexible button (FLASH 85

ANetworking SystemsThis appendix contains detailed information about how to network two or moreDVXPLUS II/III/IV systems.

General Description A-3Networking SystemsGeneral DescriptionNetworked telephone switches can be installed in one building or miles apart; however, eac

A-4 General DescriptionNetworking SystemsStandardsISDNPrimary Rate Interface (PRI) Board Vodavi has created a proprietary ISDN interface that ties two

Designing a Network A-5Networking SystemsDesigning a Network When more than one telephone switch is connected together, it is considered a network in

Database Programming Worksheets 1-19Customer Database ProgrammingDatabase Programming WorksheetsBefore attempting programming, it is strongly recommen

A-6 Designing a NetworkNetworking SystemsIf a match is not found, the system continues checking the next entry of the networking table until a match i

Network Installation A-7Networking SystemsExtension NumberingValid extension range numbering is between 1000 and 8999. Numbering conflicts must be avo

A-8 Network InstallationNetworking SystemsFigure A-2: PRI ConnectorISDN and T-1 ClockingWhen using PRIB or T-1 cards in one KSU, specific settings are

Network Installation A-9Networking SystemsThe following figures use a symbol to represent the clock switch position on a PRI or T1 card. When the top

A-10 Network InstallationNetworking SystemsFigure A-5: No TELCO ConnectionFigure A-6: TELCO PRI Connection To a NodeHubNode Node (Clock Source)Externa

Network Installation A-11Networking SystemsFigure A-7: All Systems have TELCO PRI ConnectionFigure A-8: All Systems have TELCO T1 ConnectionHubNode No

A-12 Network InstallationNetworking SystemsFigure A-9: Two PRIs from TELCO to NodesFigure A-10: Two T1s in Hub Connected to PRI in NodesHubNode Node T

Programming A-13Networking SystemsProgrammingProgramming must be done with a 24-button display telephone or with WinDBA. It is recommended that WinDBA

A-14 ProgrammingNetworking SystemsNetworking Tables ProgrammingDescriptionThe Networking Table is used to route calls between systems. It identifies t

Programming A-15Networking SystemsThe system will screen and process calls in the following sequence:If the call matches an extension specified in Fla

1-20 Database Upload/Download RoutineCustomer Database ProgrammingPROCOMM -- Downloading a Database File1. Make necessary changes to the areas shown i

A-16 ProgrammingNetworking SystemsFigure A-11: Two-Node Networking Table ExampleLEGEND:Table Number = the identification number assigned to each array

Programming A-17Networking SystemsFigure A-12: Five-Node Networking Table ExampleLEGEND:Table Number = the identification number assigned to each arra

A-18 ProgrammingNetworking SystemsProgramming Steps1. Press FLASH and dial [16]. The following message displays:2. Select a valid table number (01-16)

Programming A-19Networking SystemsCabinet/Card ProgrammingDescriptionThe Cabinet/Card Programming feature provides a means to assign the peripheral ca

A-20 ProgrammingNetworking SystemsRing Assignment ProgrammingThe local KSU will program ringing assignments by the fixed station number. For example,

Programming A-21Networking Systems5. Enter a valid Destination (DDD) or (DDDD) and Ring type (R) followed by the HOLD button (refer to Table A-6 ). A

A-22 ProgrammingNetworking SystemsTrunk Direction ProgrammingCO Lines can be programmed on a per CO Line basis for the type of CO Line desired: Incomi

Programming A-23Networking Systems3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 (Page A) is

A-24 ProgrammingNetworking Systems3. Enter a valid Destination (DDD) or (DDDD) and Ring Type (R) followed by HOLD (refer to Table A-7 ). A confirmatio

Programming A-25Networking Systems3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 (Page A) is

Database Upload/Download Routine 1-21Customer Database Programming4. To select the appropriate codes for the following screen capture, refer to Figure

A-26 ProgrammingNetworking SystemsRemote Voice Mail ProgrammingDescriptionThis feature is used to specify the VMID digit length and the pilot hunt num

Programming A-27Networking SystemsStation User ImpactsDigital Station DisplaysNode to NodeWhen dialing from one Node to another Node, the display of t

A-28 Quick Start ProcedureNetworking SystemsConference When a conference is established between several extensions, either local or remote, the displa

Quick Start Procedure A-29Networking SystemsExample: Hub and 3 NodesHub Programming:Node 1 Programming:Node 2 Programming:Node 3 Programming:Table No

A-30 Quick Start ProcedureNetworking SystemsFlash 24 –Cabinet/Card programmingPartial signaling is allowed on PRIBs (8). Normally a PRIB uses 24 time

Quick Start Procedure A-31Networking SystemsLCR ProgrammingWhen outbound trunks reside in only one system on the network (i.e., Hub), then LCR must be

A-32 Quick Start ProcedureNetworking SystemsCall Park ProgrammingPark zones need to be set up for each system in the network so that calls can be park

BVoice Over the InternetProtocolThis chapter contains detailed information about Voice Over the Internet Protocol.

Product Description B-3Voice Over the Internet ProtocolProduct DescriptionThe Discovery Voice Over the Internet Protocol (VoIP) printed circuit board

ii ContentsGroup Listening ...

1-22 Database Upload/Download RoutineCustomer Database ProgrammingThe download is complete when a confirmation tone is produced by the communications

B-4 SpecificationsVoice Over the Internet ProtocolSpecificationsThe Discovery VoIP card uses Transmission Control Protocol/Internet Protocol (TCP/IP)

Installation B-5Voice Over the Internet ProtocolInstallationMultiple connection types can be used to implement the Discovery VoIP card in the business

B-6 InstallationVoice Over the Internet ProtocolTechnical DataLower bandwidths, lower connection reliability, and high network latency will decrease D

Installation B-7Voice Over the Internet ProtocolThe following chart shows the bandwidth consumption by vocoder.Figure B-1: Bandwidth Consumption by Vo

B-8 InstallationVoice Over the Internet ProtocolQuick StartThis quick-reference diagram shows the configuration necessary to connect the Discovery VoI

Programming B-9Voice Over the Internet ProtocolProgrammingThe following Table shows the Network programming requirements. Identifying the VoIP Card (F

B-10 ProgrammingVoice Over the Internet ProtocolEntering Network Programming Requirements (FLASH 46)Flash Code 46 is for the specific network programm

Programming B-11Voice Over the Internet Protocol6. Press Button #4, enter Domain Name (up to 64 characters), then press HOLD to save the entry.The dom

B-12 ProgrammingVoice Over the Internet ProtocolNetworking Tables (FLASH 16)Networking Tables identify the system number (01-16), the CO or line Group

Programming B-13Voice Over the Internet ProtocolConditions» Feature access codes must not conflict with station numbering.» CO line numbers are fixe

Database Upload/Download Routine 1-23Customer Database Programming2. Press <PgUp> and the Upload Protocols screen displays:3. Type X to send the

B-14 OperationVoice Over the Internet ProtocolOperationThe Discovery VoIP card operates like all other Central Office cards. There are up to 8 lines p

IP Telephony Standards and Protocols B-15Voice Over the Internet ProtocolIP Telephony Standards and ProtocolsThe Discovery VoIP card uses the H.323 Re

B-16 VoIP GlossaryVoice Over the Internet ProtocolVoIP GlossaryThis table describes the Internet Telephony terms used in this section:Term DefinitionA

CDefault Numbering PlanThis appendix contains the default numbering plan for the systems.

C-3Default Numbering PlanDigitalElectronicAttendantSLTFunction Code911 Alert View/Delete (reqs btn) 608/608+FLASH●●Account Code (reqs btn) 627●●●●ACD

C-4Default Numbering PlanCall Back 622●Call Coverage - Non-Ring (reqs btn) 647+[XXX]●●●Call Coverage - Ringing (reqs btn) 646+[XXX]●●●Call Forward 640

C-5Default Numbering PlanHPT (8-btn digital) 667●Hunt Group (group 1-8) 450-457●●●●Intercom Button (reqs btn) 645●●●Keyset Mode 648+[#, ]●●●Last Numbe

C-6Default Numbering PlanStation/Port Fixed Number 611●●●Station Relocate 636+[XXX]●●●Stop Trace 658●●●UCD Group (group 1-8) 550-557●●●●Unanswered CO

Index iIndexNumerics11 Digit Number Plan 3-473-Digit Area/Office Code Table (LCR) 10-76-Digit Office Code Table (LCR) 10-7911 Feature 2-32911 Trunk 3-

1-24 Database Upload/Download RoutineCustomer Database ProgrammingHYPER TERMINAL -- Uploading a Database FileAfter opening Hyper Terminal, and the New

ii IndexCustomer Data Worksheets 1-19DDaily Start Time Table (LCR) 10-12Data Errors Alarm 3-57DatabaseAdmin Password 2-56Upload/Download Routine 1-19D

Index iiiHunt Group 2-67Initializing Parameters 11-16Printing Parameters 12-38Programming 2-66Hyper TerminalDownloading Database 1-25Uploading Databas

iv IndexACD 6-13UCD 7-9No-Answer Retry TimerACD 6-14UCD 7-9OOff-HookPreference 4-27Voice Over (OHVO) 4-9On-Board Relay Programming 2-53One-Touch Recor

Index vAttributes - Printing 12-9Attributes - Programming 4-1Attributes (Page B) 4-14Day Class of Service (COS) 4-22Hunting Assignment 2-67ID Lock 2-3

vi IndexSetting Up the CO Line Groups (FLASH 40)B-11Specifications B-4System Requirements B-5Technical Data B-6Voice Encoder Information B-6VoIP Gloss

Database Upload/Download Routine 1-25Customer Database ProgrammingHYPER TERMINAL -- Downloading a Database FileAfter opening Hyper Terminal, and the N

1-26 Database Upload/Download RoutineCustomer Database ProgrammingECOM -- Uploading a Database FileAfter opening ECOM:1. Press< Alt> + <P>

Database Upload/Download Routine 1-27Customer Database ProgrammingECOM -- Downloading a Database FileAfter opening ECOM:1. Press< Alt> + <P&g

1-28 Database Upload/Download RoutineCustomer Database Programming

2System ParametersProgrammingThis chapter describes the procedures and steps needed to program system featuresfor the DVXPlus II/III/IV Systems.

System Timers 2-3System Parameters ProgrammingSystem TimersProgramming StepsIf the system is in the programming mode, continue using the program codes

Contents iiiAttendant Station Assignment ...

2-4 System TimersSystem Parameters ProgrammingSystem Hold Recall TimerProgramming Steps1. Press the SYSTEM HOLD RECALL TIMER flex button (FLASH 01, Bu

System Timers 2-5System Parameters ProgrammingExclusive Hold Recall TimerProgramming Steps1. Press the EXCLUSIVE HOLD RECALL TIMER flex button (FLASH

2-6 System TimersSystem Parameters ProgrammingTransfer Recall TimerProgramming Steps1. Press the TRANSFER RECALL TIMER flex button (FLASH 01, Button #

System Timers 2-7System Parameters ProgrammingDescriptionThe Call Park Recall Timer determines the time before a call placed in a Call Park location r

2-8 System TimersSystem Parameters ProgrammingCO Ring Detect TimerProgramming Steps1. Press the CO RING DETECT TIMER flex button (FLASH 01, Button #11

System Timers 2-9System Parameters ProgrammingMessage Wait Reminder ToneProgramming Steps1. Press the MESSAGE WAIT REMINDER TONE flex button (FLASH 01

2-10 System TimersSystem Parameters ProgrammingSLT Hook Flash Debounce TimerProgramming Steps1. Press the SLT HOOK FLASH DEBOUNCE TIMER flex button (F

System Timers 2-11System Parameters ProgrammingSMDR Call Qualification TimerProgramming Steps1. Press the SMDR CALL QUAL TIMER flex button (FLASH 01,

2-12 System TimersSystem Parameters ProgrammingReminder Ring TimerProgramming Steps1. Press the REMINDER RING flex button (FLASH 01, Button #18). The

Additional System Timers 2-13System Parameters ProgrammingAdditional System TimersProgramming StepsIf the system is in the programming mode, continue

iv ContentsDID/TIE Signaling ...

2-14 Additional System TimersSystem Parameters ProgrammingRepeat Redial TimerProgramming Steps1. Press the RPT REDIAL TIMER flex button (FLASH 02, But

Additional System Timers 2-15System Parameters ProgrammingCall Coverage Ring TimerProgramming Steps1. Press the CALL CVRG RING TIMER flex button (FLAS

2-16 Additional System TimersSystem Parameters ProgrammingPulse Dial Inter-Digit TimerProgramming Steps1. Press the PULSE DIAL I/D TIMER flex button (

System Features 1 Programming 2-17System Parameters ProgrammingSystem Features 1 ProgrammingProgramming StepsIf the system is in the programming mode,

2-18 System Features 1 ProgrammingSystem Parameters ProgrammingAttendant OverrideProgramming Steps1. Press the ATTN OVERRIDE flex button (FLASH 05, Bu

System Features 1 Programming 2-19System Parameters ProgrammingExternal Night RingProgramming Steps1. Press the EXT NIGHT RING flex button (FLASH 05,

2-20 System Features 1 ProgrammingSystem Parameters ProgrammingPage Warning ToneProgramming Steps1. Press the PAGE WARN TONE flex button (FLASH 05, Bu

System Features 1 Programming 2-21System Parameters ProgrammingLeast Cost Routing (LCR)Programming Steps1. Press the LCR ENABLE flex button (FLASH 05,

2-22 System Features 1 ProgrammingSystem Parameters ProgrammingGroup ListeningProgramming Steps1. Press the GROUP LISTENING flex button (FLASH 05, But

System Features 1 Programming 2-23System Parameters ProgrammingCall Cost DisplayProgramming Steps1. Press the CALL COST DISPLAY flex button (FLASH 05,

Contents vDirectory Number ...

2-24 System Features 1 ProgrammingSystem Parameters ProgrammingCall Qualifier ToneProgramming Steps1. Press the CALL QUAL TONE flex button (FLASH 05,

System Features 2 Programming 2-25System Parameters ProgrammingSystem Features 2 ProgrammingProgramming StepsIf the system is in the programming mode,

2-26 System Features 2 ProgrammingSystem Parameters ProgrammingBarge-In Warn ToneProgramming Steps1. Press the BARGE IN WARN TONE flex button (FLASH 0

System Features 2 Programming 2-27System Parameters ProgrammingCO Ring TonesProgramming Steps1. Press the CO RING TONE flex button (FLASH 06, Button #

2-28 System Features 2 ProgrammingSystem Parameters ProgrammingCall Forward DisplayProgramming Steps1. Press the CALL FWD DISPLAY STATUS flex button (

System Features 2 Programming 2-29System Parameters ProgrammingOverflow Station ForwardProgramming Steps1. Press the ACD/UCD OVERFLOW STA FWD flex but

2-30 System Features 2 ProgrammingSystem Parameters ProgrammingStation ID LockProgramming Steps1. Press the STATION ID LOCK flex button (FLASH 06, But

System Features 2 Programming 2-31System Parameters ProgrammingOne-Touch Recording Warning ToneProgramming Steps1. Press the ONE-TOUCH RCD WARNING TON

2-32 System Features 2 ProgrammingSystem Parameters ProgrammingACD Agent RecallProgramming Steps1. Press ACD AGENT RECALL button (FLASH 06, Button #12

Enhanced 911 (Proctor PBX-ANI-LINK Unit) 2-33System Parameters ProgrammingEnhanced 911 (Proctor PBX-ANI-LINK Unit)Programming Steps1. Press the ENHANC

vi ContentsExecutive Override ...

2-34 VMID Station NumbersSystem Parameters ProgrammingVMID Station Numbers Programming Steps1. Press VMID STATION button (FLASH 06, Button #15). The f

Programmable Flash Rates 2-35System Parameters ProgrammingProgrammable Flash RatesProgramming StepsIf the system is in the programming mode, continue

2-36 Programmable Flash RatesSystem Parameters ProgrammingIncoming CO Line RingingProgramming Steps1. Press the INC CO RING flex button (FLASH 07, But

Programmable Flash Rates 2-37System Parameters ProgrammingCall Forward ButtonProgramming Steps1. Press the CALL FORWARD BTN flex button (FLASH 07, But

2-38 Programmable Flash RatesSystem Parameters ProgrammingMessage Callback - DSS / BLFProgramming Steps1. Press the MSG CBCK – DSS/BLF flex button (FL

Programmable Flash Rates 2-39System Parameters ProgrammingAuto Callback - DSS / BLFProgramming Steps1. Press the AUTO CBCK – DSS/BLF flex button (FLAS

2-40 Programmable Flash RatesSystem Parameters ProgrammingTransfer CO RingingProgramming Steps1. Press the TRANSFER CO RING flex button (FLASH 07, But

Programmable Flash Rates 2-41System Parameters ProgrammingQueued CO RingingProgramming Steps1. Press the QUEUED CO RING flex button (FLASH 07, Button

2-42 Programmable Flash RatesSystem Parameters ProgrammingSystem HoldProgramming Steps1. Press the SYSTEM HOLD flex button (FLASH 07, Button #13). The

Programmable Flash Rates 2-43System Parameters ProgrammingCamp On ButtonProgramming Steps1. Press the CAMP ON BTN flex button (FLASH 07, Button #15).

Contents viiPort Assignment ...

2-44 Programmable Flash RatesSystem Parameters ProgrammingLine Queue ButtonProgramming Steps1. Press the LINE QUEUE BTN flex button (FLASH 07, Button

Programmable Flash Rates 2-45System Parameters ProgrammingIntercom Hold ButtonProgramming Steps1. Press the ICM HOLD BTN flex button (FLASH 07, Button

2-46 System ParametersSystem Parameters ProgrammingSystem ParametersProgramming StepsIf the system is in the programming mode, continue using the prog

System Parameters 2-47System Parameters ProgrammingMOH AssignmentsProgramming Steps1. Press the MUSIC CH # flex button (FLASH 09, Button #1 through #6

2-48 E911 Power Failure StationSystem Parameters ProgrammingE911 Power Failure Station Programming Steps1. Press the E911 POWER FAILURE STATION button

School Zone Call Forwarding 2-49System Parameters Programming5. Press the SCHOOL FORWARD DEST flexible button (Button #11). The following message disp

2-50 Attendant Station AssignmentSystem Parameters ProgrammingAttendant Station AssignmentProgramming Steps1. Press FLASH and dial [10]. The following

PBX Dialing Codes 2-51System Parameters Programming4. Press HOLD to save the entry. A confirmation tone sounds and the display updates.By default, the

2-52 Executive/Secretary PairsSystem Parameters ProgrammingExecutive/Secretary PairsProgramming Steps1. Press FLASH and dial [13]. The following messa

On-Board Relay Programming 2-53System Parameters ProgrammingOn-Board Relay ProgrammingProgramming Steps1. Press FLASH and dial [14]. Button #1 is lit