User GuideThe Answer To Your Company’s GrowingCommunication NeedsDHSTM/DHS-ETMFeature Package 3
General Description 310 - 21, CO line 1-6, HF/Tone and Message Waiting. The Enhanced Key Telephone also is equipped with a 12-key Dial Pad for dialing
4 General DescriptionFigure 3: Executive Key TelephoneThe Super Twist LCD eliminates the need for contrast adjustment and enhances angled viewing posi
General Description 5Direct Station Selector (DSS) Console <FP3>Previously only available on the DHS-E, the Direct Station Selector (DSS) Consol
6 General ConventionsGeneral Conventions Press the [CLEAR] button to cancel the current operation. The [FEAT] button joined with dial key codes will
General Conventions 7Soft Button PromptsFigure 5: Soft Buttonsbksp: The user may press the [bksp] button to erase the last data entered and either re-
8FeaturesFeaturesThe System and Key Station features of the STARPLUS® DHS/DHS-E™ Systems are listed and described in this section. An abbreviated feat
Features 9Table 1: Feature Access CodesFeatureDHS DHS-ELCD Non-Display LCD Non-DisplayAccount CodeForcedF+[7]+[1]+aaa F+[7]+[1]+aaa+saveF+[7]+[1]+aaa+
10 FeaturesBackground Music (1 and 2 Toggle)F+[5]+[2] F+[5]+[2] F+[5]+[2] F+[5]+[2]CallHunt Group 82-89 82-89 800-807 800-807Make an outside line cal
Features 11Calls From Station F+[2] + soft buttonF+[2] +[3] + ss F+[2] + soft buttonF+[2] +[3] + sssCancel F+[2] F+[2] F+[2] F+[2]Direct (all modes) F
12 FeaturesCall PickupDirected F+[5]+[3] + ss F+[5]+[3] + ss F+[5]+[3] + sss F+[5]+[3] + sssGroup F+[5]+[4] F+[5]+[4] F+[5]+[4] F+[5]+[4]Call Transfe
Feature Package 3STARPLUS®DHS/DHS-E™User GuideIssue #1 - March 2000P/N: 7052-03
Features 13Cancel F+✳+[9]+[3] F+✳+[9]+[3] F+✳+[9]+[3] F+✳+[9]+[3]CO Line FlashF+[3] F+[3] F+[3] F+[3]ConferenceForced Release F+[7]+[4] F+[7]+[4] F+[7
14 FeaturesDSS Console Button ProgramF+#+[5] F+#+[5] F+#+[5] F+#+[5]HoldAuto F+[9]+[4] F+[9]+[4] F+[9]+[4] F+[9]+[4]Exclusive FEAT + HOLD FEAT + HOLD
Features 15PageAll Stations F+[5]+[0] + soft buttonF+[5]+[0]+[0] F+[5]+[0] + soft buttonF+[5]+[0]+[0]All (Station and External) F+[5]+[0] + soft butto
16 FeaturesSpeed DialDialing F+[1] F+[1] F+[1] F+[1]Programming F+#+[1] F+#+[1] F+#+[1] F+#+[1]Storing (dd = 00-99) F+#+[1] F+#+[1] + dd + n + HOLDF+#
Features 17Password Change F+[9]+[7] F+[9]+[7] + pppp + nnnnF+[9]+[7] F+[9]+[7] + pppp + nnnnUnlock F+[9]+[7] F+[9]+[7] + pppp F+[9]+[7] F+[9]+[7] + p
18 FeaturesAccount CodeForced VerifiedDescriptionWhen enabled, you must dial an account code in order to make an outgoing call on a CO line. The syste
Features 19 When you dial a valid account code, your telephone is still monitored for toll restriction according to the Class of Service (COS) assign
20 FeaturesTo turn OFF a signaling alarm:When the alarm time is reached, you will hear tone ringing.1. Press [FEAT]2. Dial [✳ ]+ [9] +[2]Executive Tel
Features 21Attendant AdministrationDescriptionAttendant Administration is used to set the features Service Mode (Day/Night/Time), System Date and Time
22 FeaturesSystem Date and Time1. Press [time]. The display shows:2. Press [show]. The display indicates:3. If the year is correct, press [next].4. If
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Features 234. Press [chg]. The display will show: 5. Dial the number to be stored in the bin.6. Press [save]7. Press [back] to return to Step 4 and co
24 Featuresrestricted CO line calls can be made from telephones that are normally restricted.OperationAt the telephone without extended dialing privil
Features 25Automatic Busy RedialDescriptionAutomatic Busy Redial (ABR) may be used to redial the last number. The system will automatically dials the
26 FeaturesOperation Basic and Enhanced Telephones1. Press [FEAT]2. Dial [9] + [5]3. Dial the following codes to select the item you want the telephon
Features 27Background MusicDescriptionWhen your telephone is idle and the feature is enabled and activated, you can hear background music (BGM) throug
28 Features4. Station you are calling is busy.Basic and Enhanced TelephonesTo send a Call Back: 1. Press [FEAT]2. Dial [9] + [1]To answer a Call Back:
Features 29Press [reply] to continue the Call Back. The display will show:3. If you press [del] in Step 2, the Call Back will be canceled and the disp
30 FeaturesStationDescriptionThere are many Call Forward choices: Forward calls when your telephone is idle. Forward calls when your telephone is bu
Features 31 Call Forward cannot be activated at a telephone in Do Not Disturb (DND). Only one type of Call Forward can be active at a station at any
32 Features2. Press the <F3> Soft Button while the call is ringing, and the following display shows:OR1. After call is answered, press the <F
ContentsGeneral Description ...1Digital Key Telephones ...
Features 33To dial the name/number displayed (long distance call):1. Press [dial].2. Press [longd]. The number 1 will be dialed followed by the teleph
34 FeaturesTo dial the name/number displayed (long distance call):1. Press [dial].2. Press [longd]. The number 1 will be dialed followed by the teleph
Features 35Call ParkDescriptionThis feature allows you to have calls parked at your telephone that can be retrieved from any telephone in the system.
36 Features Dial [FEAT] + [7] + [3] followed by the CO line number (1-12 DHS) (700-717 DHS-E), Press the flashing CO line button (if the CO line for
Features 37Direct1. Press [FEAT]2. Dial [5] + [3]. At an Executive Telephone, the display will show:3. Dial the station number to pick up the call.Gro
38 Features2. Station 12 hears a ringback tone and the display shows:3. Station 16 hears one ring tone and the display shows:4. Station 16 can either
Features 39Camp OnBusy CO LineDescriptionThis feature allows you to Camp On a busy CO line and reserve that CO line for use when it becomes available.
40 Features4. You will hear ringing when the line becomes available and the display will show: 5. Press the line button or lift the handset. The displ
Features 411. While listening to the busy tone after calling a station, the display will show:2. Press [next]. The display will show:Press [camp]. The
42 FeaturesTo establish a conference while on a line:1. Press [HOLD]. The current call is placed on hold and intercom dial tone is heard. 2. Press ano
ii March 2000Call Waiting ...37Camp On ...
Features 433. Dial the station number or press the line button to talk privately.Executive TelephonesTo force release or talk privately:1. Press [priv
44 Features2. Press [FEAT]3. Dial [7] + [7]. At an Executive Telephone, the following display will be seen momentarily.4. If no further action is take
Features 454. Press the soft key <show> to locate the most likely entry and volume keys to scroll the names, until you locate the one you were t
46 Features2. Dial [#] + [7]3. Dial a ringing tone code (1-5).Executive Telephones1. Press [FEAT]2. Dial [#] + [7]. You will hear the current ringing
Features 472. Dial [4]. You will hear a confirmation tone on an Executive Telephone displays:3. Repeat Steps 1 and 2 above to cancel DND. You will hea
48 FeaturesThe Override option is displayed only if your COS is higher than the Station 16 COS.2. Press [override]. If Station 16 is idle, your displa
Features 492. Press [FEAT]3. Dial the system feature code.4. Press [HOLD]To program a BLF/DSS button:1. Dial [1]2. Dial the station number.3. Press [H
50 Features3. Press the Programmable Feature Button.4. Dial [0]5. Press [HOLD]Executive TelephonesTo program DSS console buttons:1. Press [FEAT]2. Dia
Features 51To program a CO line button:1. Press [DIR]: 2. Dial the CO line number (700-717). 3. Press [save]To program a BLF/DSS button:1. On the DHS,
52 Features2. Press [FEAT]. F will appear on the display:3. Dial the feature code.4. Press [save]To erase the contents of a programmable feature butto
March 2000 iiiVoice Mail Button ... 71Voice Mail Monitor ...
Features 53AutomaticDescriptionYou may enable this feature on your telephone to simplify call handling, avoid accidental lost calls, and assist call t
54 Featuresminutes) time expires. You will hear a tone alerting you that the timer has expired and your call is now on System Hold. The green lamp at
Features 552. Ringback tone is heard or if the called station is in Voice Announce mode, a connection is automatically selected.3. If the called stati
56 FeaturesMessageOutgoingDescriptionYou may send a message waiting, a customized message, or one of 6 pre-programmed messages to other Executive Key
Features 57 To send a pre-programmed message:1. Press [next]. The display shows:2. Continue pressing [next] until the desired message is displayed:Tab
58 Features3. Press [send].To view a message:1. The Message Wait button will flash and the display shows:2. Press [show] to display the message sent t
Features 593. Press [store].When another Executive Key Telephone user calls you, the message OUT FOR LUNCH will be displayed on the caller’s telephone
60 FeaturesExecutive TelephonesTo send a Message Waiting:Upon calling Station xx and receiving no answer or busy:OR 3. Press [msg].4. Press [call me].
Features 61To answer multiple Message Waitings:1. Your telephone display shows the following:2. Press [more] to review the other messages. To cancel a
62 FeaturesConditions Each time the Night Service code is entered, the system mode of operation changes to the opposite mode. When the system is in
iv March 2000
Features 63PauseDescriptionYou can insert a pause to generate an intentional delay in dialing on outgoing CO line calls. Operation1. During dialing on
64 Features5. If the Last Number Redial memory is empty, you will hear error tone and an Executive Telephone will display: Conditions Last Number Red
Features 65Conditions The SDN is a maximum of 16 digits.Speed DialDescriptionSpeed Dial allows you to store frequently dialed numbers. These numbers
66 Features4. Press [HOLD]. You will hear confirmation tone.Executive Key TelephoneTo store a telephone number in a personal Speed Dial bin:1. Press [
Features 67To chain together Speed Dial bins:1. Enter [FEAT] + [1] + [BIN #] as part of the number in any speed bin to dial that bin contents, after t
68 Features4. Continue pressing [next] to display the status of the remaining features: User Saved Number Day COSNight COS Auto Hold Phone Lock
Features 69User Saved Number Redial (USNR)DescriptionWhen on a CO Call, the user can enter numbers (telephone number, FAX number, or even bank account
70 FeaturesOperationWhen your telephone is set for VA-HF mode:1. The call is automatically connected and your display shows:2. The display at the call
Features 71You may forward calls to the Voice Mail system using Call Forward and the Voice Mail Hunt Group number. To turn ON the VM indicator lamp:1.
72 FeaturesOperationWhen you hear the alert tone (double beep) while on a call:1. Press [HOLD] or disconnect [CLEAR].2. Press [FEAT]3. Dial [6] + [4].
General DescriptionDigital Key TelephonesThe DHS and DHS-E support three proprietary digital key telephones (Basic, Enhanced and Executive). These key
Features 73Voice Over BusyDescriptionIf your telephone is busy you may still receive a voice announcement from a calling station.OperationBasic and En
74 FeaturesTo reject a Voice Over Busy: 1. The display shows:2. Press [reject]. The display shows:To allow Voice Over Busy calls:1. Press [FEAT].2. Di
Features 75OperationDuring a conversation:1. Press [FEAT]2. Dial [7] +[2]. An Executive telephone will display:3. Once the Voice Recorder connection i
76 Single Line TelephoneSingle Line TelephoneThe System and Single Line Telephone Features of the STARPLUS® DHS/DHS-E™ Systems are listed and describe
Single Line Telephone 77Table 10: SLT Feature Access CodesFEATURE DHS DHS-EAuthority Code #55+ SS +PPPP #55 + SSS+ PPPPCall Back #91 #91Cancel #✳91 #✳
78 Single Line TelephoneCamp OnBusy Station 2 2CO Line #93 #93Cancel#✳93 #✳93CO Line Access 9 9Line Group ✳4 + (g) ✳4 + (g)Specific Line ✳3 + C ✳3 +
Single Line Telephone 79Speed Bin ##4 + T +✳1 + nn ##4 + T +✳1 + nnStation ##4 + T + SS ##4 + T + SSSSystem All Call Page ##4 + T + #502 ##4 + T + #50
80 Single Line TelephoneStation AlarmCancel #✳92 #✳92Set #92 + hhmm #92 + hhmmStation Lock #97 + PPPP + # #97 + PPPP + #Password Change #97 + PPPP + p
IndexAAccount Code 18AlarmStation 19AttendantAdministration 21Authority CodeCOS 23Automatic Busy Redial 25Automatic Line Selection 25Bback 7Background
vi March 2000HoldAbandon(Loop Supervision)52Automatic 53Exclusive 53, 68Reminder Time 54System 54LLast Number Redial (LNR) 63MMessageExecutive Notify
2 General DescriptionFigure 1: Basic Key TelephoneEnhanced Key TelephoneThe Enhanced Key Telephone is fully equipped for HF, and speakerphone operatio
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